Outage in Elastic Path

Increased Timeout Errors in EU Region

Resolved Minor
June 28, 2023 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating an issue regarding increased timeout errors in the EU Region. We will update this page with more updates as they arise. We believe that this is due to an issue with our provider, Fastly. Please see the following Fastly Status update - https://www.fastlystatus.com/incident/375940 For any further queries or concerns please create a ticket through our Support Portal.
Components affected
Elastic Path API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/28/2023 04:15PM

This incident has been resolved.

MONITORING over 1 year ago - at 06/28/2023 11:17AM

Fastly have now resolved an issue in the Dublin POP which has mitigated impact from this issue. Will continue to monitor the situation.
https://www.fastlystatus.com/incident/375940

INVESTIGATING over 1 year ago - at 06/28/2023 11:03AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 06/28/2023 11:03AM

We are currently investigating an issue regarding increased timeout errors in the EU Region. We will update this page with more updates as they arise. We believe that this is due to an issue with our provider, Fastly. Please see the following Fastly Status update - https://www.fastlystatus.com/incident/375940

For any further queries or concerns please create a ticket through our Support Portal.

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