Outage in Elastic Cloud

Issue with AWS Marketplace Sign Up Process

Resolved Major

March 10, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue on our AWS Marketplace product page which is blocking new customers sign ups.

Components affected

Elastic Cloud AWS Marketplace

Latest Updates ( sorted recent to last )

MONITORING about 1 month ago - at 03/10/2025 06:41PM

AWS Marketplace Sign Ups are now unblocked. We're continuing to monitor the AWS Marketplace service health.

INVESTIGATING about 1 month ago - at 03/10/2025 05:38PM

We are currently investigating an issue on our AWS Marketplace product page which is blocking new customers sign ups.

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