Outage in Elastic Cloud

Issue with AWS Marketplace Sign Up Process

Resolved Major

March 10, 2025 - Started 12 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue on our AWS Marketplace product page which is blocking new customers sign ups.

Components affected

Elastic Cloud AWS Marketplace

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Latest Updates ( sorted recent to last )

MONITORING 12 months ago - at 03/10/2025 06:41PM

AWS Marketplace Sign Ups are now unblocked. We're continuing to monitor the AWS Marketplace service health.

INVESTIGATING 12 months ago - at 03/10/2025 05:38PM

We are currently investigating an issue on our AWS Marketplace product page which is blocking new customers sign ups.

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