Outage in Elastic Cloud

Old Clusters Appearing on Billing Usage Page

Resolved Major

February 12, 2026 - Started 4 days ago - Lasted about 6 hours
Official incident page

Incident Report

We've identified an issue on the billing usage pages where some hosted deployments might be showing incorrect usage. We're working on a fix and will update again in 6 hours.

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 02/13/2026 12:46AM

We have identified and fixed an issue on the billing usage pages that resulted in the pages showing incorrect billing totals. There should be no more customer impact.

IDENTIFIED 4 days ago - at 02/12/2026 06:21PM

We've identified an issue on the billing usage pages where some hosted deployments might be showing incorrect usage. We're working on a fix and will update again in 6 hours.

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