Outage in Elastic Cloud
Trial users unable to leave organization to join existing organization
Resolved Minor
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Outage Details
Components affected
Elastic Cloud Cloud consoleLatest Updates ( sorted recent to last )
A fix for the issue has been implemented. Users should be able to leave a trial and join another organization without issue.
We are still working on rolling out the fix. Next update will be in four hours, or sooner if new information is available.
We are still working on rolling out the fix. Next update will be in four hours, or sooner if new information is available.
We have identified the cause of the issue and we are working on a fix. Next update will be in four hours, or sooner if new information is available.
We're investigating an issue facing new users when they sign up for a trial, but are unable to leave that organization without creating a deployment or project. This leads to billable usage, which blocks the user from being able to leave that trial to join another organization.
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