Outage in Elastic Cloud
Serverless project creation delayed or failing
Resolved MajorIncident Report
Summary AI Generated
Elastic Cloud experienced a ~4.8-hour incident where users were unable to create new Serverless projects or modify existing project settings via the Cloud UI or API. Existing running projects and their workloads remained unaffected throughout. The issue was identified and resolved by August 13 at 08:40 UTC, with all systems returning to normal operation.
We are investigating failures with Serverless project creation.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 08/13/2026 08:40AM
We've resolved the issue affecting Serverless project creation and modifications. All systems are now operating normally.
MONITORING
11 days ago - at 08/13/2026 06:04AM
We've identified and resolved the issue affecting Serverless project creation and modifications. Our fix has been deployed, and all services are operating normally.
Current status:
- Creating and modifying Serverless projects is fully operational
- All systems are performing as expected
We're continuing to monitor closely for any recurrence.
INVESTIGATING
11 days ago - at 08/13/2026 05:28AM
We're currently investigating an issue affecting Serverless project creation and modifications. You may experience delays or failures when creating new projects or updating existing project settings.
What's affected:
- Creating new Serverless projects
- Modifying project settings in the Cloud UI or over the API
What's not affected:
- Running Serverless projects continue to operate normally
- Existing project workloads are unimpacted
We'll provide an update within 2 hours, or sooner if the situation changes.
INVESTIGATING
11 days ago - at 08/13/2026 03:57AM
We are investigating failures with Serverless project creation.
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