Outage in Elastic Cloud
Elevated Error Rates Affecting Managed OTLP
Resolved MajorIncident Report
Summary AI Generated
Elastic Cloud Serverless experienced elevated error rates affecting managed OTLP for approximately 1.9 hours. The root cause was identified and a mitigation was applied to restore normal error rates. Customer workloads were not impacted during the incident.
We are currently investigating elevated error rates affecting the managed OTLP on Elastic Cloud Serverless.
Our team is actively investigating the root cause.
We will provide an update within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/20/2026 10:13PM
This incident has been resolved. The root cause has been identified and addressed. Customer workloads were not impacted during this incident.
IDENTIFIED
3 days ago - at 08/20/2026 09:59PM
We have identified the root cause of the elevated error rates affecting serverless managed OTLP. A mitigation has been applied and we are monitoring to confirm error rates return to baseline.
Based on our investigation, customer workloads were not affected.
INVESTIGATING
3 days ago - at 08/20/2026 08:53PM
We are continuing to investigate elevated error rates affecting the managed OTLP on Elastic Cloud Serverless.
We will provide an update within 1 hour.
INVESTIGATING
3 days ago - at 08/20/2026 08:22PM
We are currently investigating elevated error rates affecting the managed OTLP on Elastic Cloud Serverless.
Our team is actively investigating the root cause.
We will provide an update within 30 minutes.
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