Outage in Elastic Cloud
Delayed Metrics in Cloud Console - GCP us-east4
Resolved MajorIncident Report
Summary AI Generated
**Elastic Cloud – Delayed Metrics in Cloud Console (GCP us-east4)** A metrics ingestion delay lasting approximately 8.4 hours affected the Cloud Console for Elastic Cloud deployments in GCP us-east4, preventing users from viewing real-time metrics. The root cause was identified and fixed, after which the backlogged queue was processed and delayed data restored. The incident was fully resolved with metrics displaying in real time.
We are investigating metrics delays in the console.
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Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 09/13/2026 07:45AM
The metrics ingestion delay in GCP us-east4 has been fully resolved. All queued data has been processed and metrics are now showing in the console in real time.
MONITORING
about 14 hours ago - at 09/13/2026 02:55AM
Metrics queues are being processed and delayed data is starting to show again. We'll monitor to be sure everything catches up as expected.
IDENTIFIED
about 17 hours ago - at 09/13/2026 12:18AM
We've identified and fixed the cause of the metrics delay. The queue is being processed and delayed metrics will be viewable when complete.
INVESTIGATING
about 18 hours ago - at 09/12/2026 11:21PM
We are investigating metrics delays in the console.
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