Outage in Eleos Technologies

Delays in message delivery and notifications

Resolved Minor

April 03, 2026 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating possible delays in message notifications to drivers, and delays in integrating messages from drivers to messaging services. We will provide an update in 20 minutes.

Components affected

Eleos Technologies API Eleos Technologies Mobile Apps

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 04/03/2026 07:06PM

We have identified the cause of the notification delay, and are continuing to see notifications processed normally.

Notifications were delayed between the period of 4/3/2026 18:09 UTC and 4/3/2026 18:31 UTC for a total period of 22 minutes.

MONITORING 4 days ago - at 04/03/2026 06:46PM

Message notifications are no longer delayed as of 18:32 UTC. Notifications were delayed between the period of 18:09 UTC and 18:31 UTC.

Upon further investigation, messages integrated to messaging services were not delayed. Only message notifications to drivers - including new messages and updating message counts on app icons were delayed during the incident period.

INVESTIGATING 4 days ago - at 04/03/2026 06:28PM

We are currently investigating possible delays in message notifications to drivers, and delays in integrating messages from drivers to messaging services.

We will provide an update in 20 minutes.

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