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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The Elevate Network Operations Center (NOC) has identified a head end equipment issue affecting subscribers in the Cedaredge area. Our engineering team is actively investigating and working to resolve the problem. This event is impacting approximately 160 subscribers.
Updates will be shared here as they become available. Thank you for your patience as we work to restore normal service.
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