Outage in Eligible
Increased Error Rates on Eligible Support Ticket Page
Resolved MinorIncident Report
We are currently experiencing an increased error rate on our support page. Our incident response team is actively investigating the root cause and working to resolve the issue as quickly as possible.
Components affected
Eligible .comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/12/2025 05:41PM
Support Page Errors - Resolved
Date: February 12, 2025
Status: Resolved
Issue Summary
We experienced temporary disruptions on our support page due to overly strict networking protections.
Impact
Temporary increase in error rates
No data loss reported
Services now fully operational
Discovered and resolved in less than 30 minutes by Eligible's Incident Response Team (IRT)
INVESTIGATING
about 1 year ago - at 02/12/2025 05:15PM
We are currently experiencing an increased error rate on our support page. Our incident response team is actively investigating the root cause and working to resolve the issue as quickly as possible.
Latest Eligible outages
Increased API Error Rates - 11 months ago
Investigating performance of Eligible's APIs - almost 3 years ago
Investigating performance of Eligible's APIs - about 3 years ago
Investigating degraded performance of Eligible's APIs - over 3 years ago
Investigating degraded performance of the Eligible Website - over 3 years ago
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