Outage in EMnify
Service degradation - MTN Uganda
Resolved Minor
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Outage Details
Components affected
EMnify Network Connectivity - Middle East & AfricaLatest Updates ( sorted recent to last )
The incident has been resolved and the service is operational.
In case you are still experiencing issues, please submit a request to our Customer Support team.
As of writing, we can now see that the traffic with the MTN Uganda network is starting to normalize. We will continue to follow up with our roaming partner to understand the reason for the service interruption.
We will closely monitor this and publish a new update shortly.
Dear emnify customers,
We are investigating a service degradation with MTN Uganda. The problem started at around 07:20 UTC today, and devices that attempt to connect to this network may experience issues. The alternative network Airtel is working as expected.
We will publish a new update shortly.
Kind regards,
emnify Support team
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