Outage in EMnify
Service Degradation - OpenVPN Connections and Portal Access
Resolved MinorIncident Report
Summary AI Generated
An authentication service failure beginning at 09:00 UTC on August 1, 2026 disrupted new OpenVPN connections across all regions and prevented logins to the emnify portal for approximately 29–40 minutes. Existing VPN connections were unaffected throughout the incident. A fix was applied and all services were fully restored by 10:22 UTC.
Dear emnify Customers,
Starting at 09:00 UTC today, an authentication service temporarily affected new OpenVPN connections across all regions, as well as logins to the emnify portal. This lasted approximately 40 minutes.
Existing VPN connections remained active throughout. During this period, customers may have experienced temporary limitations when establishing new OpenVPN connections or logging in to the portal.
A fix has been applied, and all services are now available globally. We are continuing to monitor the platform closely to ensure ongoing stability.
Kind regards,
emnify Support Team
Components affected
EMnify VPN servicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 08/01/2026 10:22AM
Dear emnify Customers,
The incident has been resolved. In case you are still having issues, please reach out to our Support Team via our Help Center.
Kind regards,
emnify Support Team
MONITORING
8 days ago - at 08/01/2026 09:56AM
Dear emnify Customers,
Starting at 09:00 UTC today, an authentication service temporarily affected new OpenVPN connections across all regions, as well as logins to the emnify portal. This lasted approximately 40 minutes.
Existing VPN connections remained active throughout. During this period, customers may have experienced temporary limitations when establishing new OpenVPN connections or logging in to the portal.
A fix has been applied, and all services are now available globally. We are continuing to monitor the platform closely to ensure ongoing stability.
Kind regards,
emnify Support Team
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