Outage in EmploymentHero

HR Platform - Intermittent degraded performance in UK region.

Resolved Minor
June 18, 2024 - Started over 1 year ago - Lasted about 13 hours
Official incident page

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Outage Details

Our engineers are currently investigating the cause of the intermittent degraded performance in the UK when accessing the HR platform. We apologise for the inconvenience and will update you as soon as possible.
Components affected
EmploymentHero secure.employmenthero.com
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/18/2024 09:47PM

Monitoring has confirmed this issue has now been resolved.

We appreciate your patience.

MONITORING over 1 year ago - at 06/18/2024 10:51AM

The intermittent performance degradation impacting UK customers has stabilised.

Our engineers are continuing to monitor.

Thank you for your patience.

INVESTIGATING over 1 year ago - at 06/18/2024 09:58AM

Whilst performance has improved, our engineers are still investigating the cause of the issue.

Thank you for your patience.

INVESTIGATING over 1 year ago - at 06/18/2024 08:55AM

Our engineers are currently investigating the cause of the intermittent degraded performance in the UK when accessing the HR platform.

We apologise for the inconvenience and will update you as soon as possible.

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