EmploymentHero is operational
Updated a few minutes ago
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IsDown pulls data from EmploymentHero's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Melissa
1 day agoVery slow and my finalisation of payroll has been buffering for at least half an hour
Shilo
7 days agoCan not log in to complete payroll will not let any admin log in either. Simply comes up with White screen saying No healthy upstream
Dean
14 days agoCannot log in to process payroll. WIll not let me or other administrators download timesheet report ?
Jaimie
about 2 months agoVery slow - keeps timing out. Making it a challenge to process large scale payroll. Not great when it was offline this time 2 weeks ago which is my busiest payroll day. Still haven't seen any explanation or apology from EH.
kajal
about 2 months agopayroll log in keeps showing error and cannot let me log in
Melani
2 months agoI couldn't access the payroll website
kat
2 months agocant log in to process pays
Nicola
2 months agoCan't access payroll and really need updates on the resolution please.
Dhanushka
2 months agoCannot login since yesterday 4pm
Gustavo
2 months agoKeypay Integration Error: getaddrinfo ENOTFOUND api.yourpayroll.com.au
Helen
2 months agoI cannot access through Quickbooks
Angela
2 months agoI cannot login to EH Payroll.
Stephan
2 months agoNo rostering and the "Clock Me In" app is down.
Diana
2 months agoThis site can’t be reached Check if there is a typo in keypay.yourpayroll.com.au. If spelling is correct, try running Windows Network Diagnostics. DNS_PROBE_FINISHED_NXDOMAIN
Darrin
2 months agoCan log in to do payroll today? First-Last Name: Darrin Wells Company: Wells Holdings Number: 0414 647 447
Leanne
2 months agoThis site can't be reached error message for Employment Hero payroll
Susana
2 months agono user can log into Payroll and today is pay day
eva
2 months agoCant not login to process payroll. Payroll is due today
Tapaswi
2 months agoCannot access employment hero HR payroll.
JP
2 months agoHmmm… can't reach this page... Cannot log in to process payroll!!
Kirrilie
2 months agoWe can't log into the payroll side of EH
Cael
2 months agoCan't get into payroll and it's payroll day.
Cameron
2 months agoCan't log into my account, meaning I can clock in
Bruna
2 months agoThe system is completely off. There's no way to access the payroll website or contact them.
Kelly
2 months agoUnable to log into EH Payroll Platform via computer and SWAG app is also down.
Jitka
2 months agoEmployment Hero payroll module not accessible.
Jude
2 months agoCannot login. Payroll day.
Nikki
2 months agoCannot login, getting a page error saying the page can't be reached
rebecca
2 months agowebsite is down need to do payroll
liz
2 months agoUnable to login. Page times out.
Jennifer
2 months agoCannot logon to Employment Hero Payroll
sanchez
2 months ago"site can't be reached error"
Josh
2 months agoSite down, cant complete payrun
Candace
2 months agoKeypay Integration The app and website is not working
Linda
2 months agoCannot access payroll today
Julie
2 months agoCan’t log hours can’t access timesheets
Matt
2 months agoCan't log in to payroll platform
Megs
2 months agoEmploymentHero Payroll is Offline... has been since 4am ESDST
pamela
2 months agoemployment hero payroll won't load
Sue
3 months agoPayroll platform wont load
Jonathan
3 months agoUnable to login from Microsoft Edge (spinning wheel issue identified by others) however able to access via Google Chrome
Dee
3 months agounable to log in - spinning wheel of death
Tanner
3 months agoCan't log in to employment hero!
Stuart
3 months agoit won't load -- the home page loads but when you try to log in you get the wheel of death. it looks like tiis trying to load but nothing happens.
Kruger
3 months agoPage won't load, spinning load icon with no progress.
sandamali
3 months agoit is able to log in E/H Hr platform
Kylie
3 months agoCannot get into Employment Hero HR platform
Laurel
3 months agoUnable to load sign in page
Andre
3 months agoSeveral of our users on various networks in Aus have reported not being able to get to the login page this morning (4 dots just spinning).
Dilek
3 months agoHR Platform not loading at login
Sue
3 months agoLogin screen for EH HR wont load
Barbara
3 months agoUnable to access site, no login screen coming up. NZ based.
Nick
3 months agoPayroll login page not loading
Liz
4 months agoReporting page is not found.
Phil
5 months agoAfter login, I get a 404 error
Sabina
6 months agoUnable to send emails and the pages open too slowly.
Jess
8 months agoPayroll website wont open
Stefan
10 months agoIs not loading / no healthy upstream
IsDown has tracked 42 incidents since started monitoring EmploymentHero status in April 2023.
10 days ago · lasted about 2 hours
The following services are currently unavailable: - HeroAI - SmartMatch searches - AI widgets (shoutout, AI candidate summary etc) Our engineers are investigating the issue. Thank you. More details
13 days ago · lasted about 24 hours
We are aware that some EH HR reports are not working as intended. We are currently investigating this issue. More details
about 1 month ago · lasted about 7 hours
Our engineers are currently investigating an issue preventing some customers from logging into Swag app. Note that this is only impacting fresh sessions, existing sessions are working as intended. Thank you for your patience More details
We've tracked and collected 42 incidents since started monitoring EmploymentHero status
Number of Incidents
2 issues
Last incident
9 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor EmploymentHero with maximum flexibility
IsDown monitors EmploymentHero for major outages. A major outage is when EmploymentHero experiences a critical issue that severely affects one or more services/regions. When EmploymentHero marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors EmploymentHero status page for minor outages. A minor outage is when EmploymentHero experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in EmploymentHero status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
EmploymentHero publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors EmploymentHero and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
EmploymentHero and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
EmploymentHero isn't down. You can check EmploymentHero status and incident details on the top of the page. IsDown continuously monitors EmploymentHero official status page every few minutes. In the last 24 hours, there were 0 outages reported.
EmploymentHero is currently operational. You can check EmploymentHero status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of EmploymentHero being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the EmploymentHero official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
EmploymentHero last outage was on December 12, 2024 with the title "EH AI services currently unavailable."
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor EmploymentHero and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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