Is EmploymentHero Down? Check current status

Check if EmploymentHero is down, official outages, user-reported issues, and outages map.

Current EmploymentHero status

EmploymentHero is working normally

Updated from EmploymentHero official status page

Having problems with EmploymentHero?

EmploymentHero service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more EmploymentHero status data.

EmploymentHero Outage Map

View EmploymentHero Outage Reports Map

Recent EmploymentHero Outages and Downtime History

IsDown has tracked 69 incidents since started monitoring EmploymentHero status in April 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 03, 2025
01:15 AM CEST
Minor
Payroll - Degraded Performance
Our engineers are currently investigating the degraded performance on the Payroll platform. Tha...
20 minutes
Sep 22, 2025
04:22 AM CEST
Minor
Payroll - Platform Slowness
Our engineers are currently investigating reports of degraded performance on the payroll platform...
about 6 hours
Aug 08, 2025
01:58 AM CEST
Major
Payroll NZ - Payday Employment information and Employee details files remain in queued
We are currently investigating an issue causing NZ Employment information and Employee details fi...
about 7 hours
Jul 31, 2025
08:15 AM CEST
Major
EH Work App - Clock In and Out Outage
We have recognised an issue with the clock in and out feature on the EH Work App.
about 1 hour
Jul 30, 2025
09:05 AM CEST
Major
Missing buttons on Android
Apologies for the inconvenience caused Some users on Android may see layout issues or have troubl...
1 day
Jul 15, 2025
01:29 PM CEST
Minor
Report Packs
We are currently investigating an issue where some users may be experiencing issues when download...
30 minutes
Jul 09, 2025
07:43 AM CEST
Minor
Intermittent issues with Payrun performance.
We are currently investigating an intermittent issue within payruns. At the moment, creating, del...
1 day
Jul 07, 2025
02:15 AM CEST
Major
Certifications Upload Error
We have identified an issue with uploading of Certifications in the HR platform. We are aware of ...
2 days
Jul 03, 2025
11:10 AM CEST
Minor
Planned Outage
Unfortunately we will need to undertake a small period of unscheduled maintenance at 9pm AEST/12p...
about 3 hours
Jun 26, 2025
12:21 AM CEST
Minor
Work App - Partially unavailable for some users
We’re fixing an issue in the EH Work app that might cause a white screen or trouble switching org...
about 21 hours
Sign up to check more outage history

EmploymentHero problems reported by users

  • Nicole - I have been trying to log into my employment hero for over a week. The page want load it keeps spinning and not loading I can't log in. The page won't load .

  • Nicole - Can't sign into employment hero .

  • Kylie - Can not sign in on website.

  • Wendy - The EWA tab has disappeared from the app.

  • Mark - Can't log into EH at all..

  • Ulysses - My roster just disappeared from my home screen and now cannot access my roster at all. Can only be put on to a useless chatbot that lacks intelligence and no helpline available. .

  • Melissa - Very slow and my finalisation of payroll has been buffering for at least half an hour.

  • Shilo - Can not log in to complete payroll will not let any admin log in either. Simply comes up with White screen saying No healthy upstream.

  • Dean - Cannot log in to process payroll. WIll not let me or other administrators download timesheet report ? .

  • Jaimie - Very slow - keeps timing out. Making it a challenge to process large scale payroll. Not great when it was offline this time 2 weeks ago which is my busiest payroll day. Still haven't seen any explanation or apology from EH. .

  • kajal - payroll log in keeps showing error and cannot let me log in.

  • Melani - I couldn't access the payroll website.

  • kat - cant log in to process pays.

  • Nicola - Can't access payroll and really need updates on the resolution please..

  • Dhanushka - Cannot login since yesterday 4pm .

  • Gustavo - Error: getaddrinfo ENOTFOUND api.yourpayroll.com.au.

    Keypay Integration

  • Helen - I cannot access through Quickbooks.

  • Angela - I cannot login to EH Payroll..

  • Stephan - No rostering and the "Clock Me In" app is down..

  • Diana - This site can’t be reached Check if there is a typo in keypay.yourpayroll.com.au. If spelling is correct, try running Windows Network Diagnostics. DNS_PROBE_FINISHED_NXDOMAIN.

  • Darrin - Can log in to do payroll today? First-Last Name: Darrin Wells Company: Wells Holdings Number: 0414 647 447 .

  • Leanne - This site can't be reached error message for Employment Hero payroll.

  • Susana - no user can log into Payroll and today is pay day.

  • eva - Cant not login to process payroll. Payroll is due today.

  • Tapaswi - Cannot access employment hero HR payroll..

  • JP - Hmmm… can't reach this page... Cannot log in to process payroll!!.

  • Kirrilie - We can't log into the payroll side of EH.

  • Cael - Can't get into payroll and it's payroll day..

  • Cameron - Can't log into my account, meaning I can clock in.

  • Bruna - The system is completely off. There's no way to access the payroll website or contact them..

  • Kelly - Unable to log into EH Payroll Platform via computer and SWAG app is also down..

  • Jitka - Employment Hero payroll module not accessible. .

  • Jude - Cannot login. Payroll day. .

  • Nikki - Cannot login, getting a page error saying the page can't be reached.

  • rebecca - website is down need to do payroll.

  • liz - Unable to login. Page times out..

  • Jennifer - Cannot logon to Employment Hero Payroll.

  • sanchez - "site can't be reached error".

  • Josh - Site down, cant complete payrun.

  • Candace - The app and website is not working .

    Keypay Integration

  • Linda - Cannot access payroll today.

  • Julie - Can’t log hours can’t access timesheets .

  • Matt - Can't log in to payroll platform.

  • Megs - EmploymentHero Payroll is Offline... has been since 4am ESDST.

  • pamela - employment hero payroll won't load.

  • Sue - Payroll platform wont load.

  • Jonathan - Unable to login from Microsoft Edge (spinning wheel issue identified by others) however able to access via Google Chrome.

  • Dee - unable to log in - spinning wheel of death.

  • Tanner - Can't log in to employment hero!.

  • Stuart - it won't load -- the home page loads but when you try to log in you get the wheel of death. it looks like tiis trying to load but nothing happens..

  • Kruger - Page won't load, spinning load icon with no progress..

  • sandamali - it is able to log in E/H Hr platform.

  • Kylie - Cannot get into Employment Hero HR platform.

  • Laurel - Unable to load sign in page.

  • Andre - Several of our users on various networks in Aus have reported not being able to get to the login page this morning (4 dots just spinning)..

  • Dilek - HR Platform not loading at login.

  • Sue - Login screen for EH HR wont load.

  • Barbara - Unable to access site, no login screen coming up. NZ based..

  • Nick - Payroll login page not loading.

  • Liz - Reporting page is not found..

EmploymentHero status page - All services & components

Component Status
employmenthero.com OK
secure.employmenthero.com OK
API Server OK
HeroPay OK
Keypay Integration OK
Myob Integration OK
Xero Integration OK

EmploymentHero Related Services & Alternatives

Services commonly monitored together with EmploymentHero and alternatives

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GitHub

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QuickBooks

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Atlassian Access

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Atlassian Developer

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Atlas

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OK
0 incidents in the last 30 days

EmploymentHero is a human resource management platform that integrates payroll systems like HeroPay, Keypay, Myob, and Xero, offering secure employee management and API server capabilities.

Monitoring EmploymentHero since April 2023

Tracking 7 EmploymentHero services and regions

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Check their official status page.

27 incidents in 2025

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Frequently Asked Questions

Is EmploymentHero down today?

EmploymentHero isn't down. You can check EmploymentHero status and incident details on the top of the page. IsDown continuously monitors EmploymentHero official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current EmploymentHero status?

EmploymentHero is currently operational. You can check EmploymentHero status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a EmploymentHero outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is EmploymentHero down today or just slow?

Currently there's no report of EmploymentHero being slow. Check on the top of the page if there are any reported problems by other users.

How are EmploymentHero outages detected?

IsDown monitors the EmploymentHero official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is EmploymentHero having an outage right now?

EmploymentHero last outage was on October 03, 2025 with the title "Payroll - Degraded Performance"

How to check if EmploymentHero is down?

Why use IsDown to monitor EmploymentHero instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor EmploymentHero and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring EmploymentHero?

IsDown and DownDetector help users determine if EmploymentHero is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about EmploymentHero's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about EmploymentHero status changes?

IsDown offers an easy way to monitor EmploymentHero with maximum flexibility

Major Outages Notifications

IsDown monitors EmploymentHero for major outages. A major outage is when EmploymentHero experiences a critical issue that severely affects one or more services/regions. When EmploymentHero marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors EmploymentHero status page for minor outages. A minor outage is when EmploymentHero experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in EmploymentHero status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

EmploymentHero publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors EmploymentHero and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

EmploymentHero and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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