Check if Atera is down, recent outages, user-reported issues, and outages map.
Atera is working normally
Monitor Atera in real-time and get notified instantly when it goes down. Track outages in Microsoft 365, Google Workspace, OpenAI, and 4,522+ services.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Atera status data.
IsDown has tracked 134 incidents since started monitoring Atera status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Sep 11, 2025
08:40 AM WEST
|
Minor | Atera Agent Flagged as false positive by MS Defender | about 5 hours |
Jul 24, 2025
04:50 PM WEST
|
Minor | Agents showing offline status | 43 minutes |
Jul 22, 2025
03:59 PM WEST
|
Minor | Agents showing offline status | about 1 hour |
Jul 17, 2025
04:54 PM WEST
|
Minor | Agents showing offline status | about 1 hour |
Jul 14, 2025
11:53 PM WEST
|
Minor | Search, Ticket Creation, and Update Functions Experiencing Issues | 5 days |
Jun 23, 2025
01:56 AM WEST
|
Minor | Splashtop Performance | about 4 hours |
Jun 12, 2025
07:56 PM WEST
|
Major | Cloudflare Outage Impacting Services | about 3 hours |
Jun 11, 2025
05:23 PM WEST
|
Major | Customer Portal SSO Login Issue | 35 minutes |
Jun 10, 2025
11:49 AM WEST
|
Minor | AI Autopilot & Copilot elevated errors due to OpenAI service disruption | about 20 hours |
Jun 05, 2025
06:51 PM WEST
|
Major | Atera Academy Unavailable | about 21 hours |
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Atera Oops!, something went wrong There could be a misconfiguration in the system or a service outage. We track these errors automatically, but if the problem persists feel free to contact us. Please try again. Unable to login
Can't sign in, login screen spinning for several minutes
Site not loading. First issue with Atera
Site doesn't load. ERR_CONNECTION_RESET
Atera is slow and constantly kicks out of webpage
unable to login to connect to Remote Desktop. I enter the password and it spins and times out.
trying to access/submit things in atera keeps giving errors to try again
It's okay now. I can login and access it.
Unable to login to Atera Portal. Getting "An error has occurred Failed to login. Please contact support@atera.com" Back to login
Atera is down from Australia
Cant access from New Zealand. A few hours now...
Atera Dashboard isn't loading
Cannot access portal. Keeps getting atera spinning logo.
We cant log in from Australia
Can't get to dashboard after login.
can't login or get to dashboard
Unable to login white screen after logging in.
Unable to sign in, getting a white screen after entering username/password on auth0 page.
Site is not loading, only getting the spinning logo.
Not loading, cannot connect
The web server reported a bad gateway error.
Unable to sign into website
Authentication Issue - Can't log in
Cannot get through the login portal to manage customers...not good!
I can't access the Atera site.
Page wont refresh/white screen
Cannot load the page nor log in.
Getting Not Authorized when logging in
Can not access Atera. Get an "oops" error message.
Component | Status |
---|---|
RMM Services | OK |
PSA Services | OK |
Admin Console GUI | OK |
System Schedulers | OK |
Remote Control | OK |
Email Security Services | OK |
API Service | OK |
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Quickly access the status of Atera and 4,522+ services
Atera is an integrated platform offering remote monitoring and management (RMM), professional services automation (PSA), and helpdesk solutions for IT service providers.
Monitoring Atera since June 2021
Tracking 13 Atera services and regions
14 incidents in 2025
Number of Incidents
1 issues
Last incident
28 days ago
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Atera isn't down. You can check Atera status and incident details on the top of the page. IsDown continuously monitors Atera official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Atera is currently operational. You can check Atera status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Atera being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Atera official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Atera last outage was on September 11, 2025 with the title "Atera Agent Flagged as false positive by MS Defender"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Atera and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Atera is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Atera's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Atera with maximum flexibility
IsDown monitors Atera for major outages. A major outage is when Atera experiences a critical issue that severely affects one or more services/regions. When Atera marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Atera status page for minor outages. A minor outage is when Atera experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Atera status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Atera publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Atera and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Atera and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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