What is Atera current status?

Atera is currently operational. You can check Atera status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

Atera was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Atera status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Atera outages, issues and problems' at the top of the page.

When was the last Atera outage?

Atera last outage was on May 02, 2025 with the title "Login Issues for South Africa"

How to monitor or check Atera status?

You can use IsDown service or go to Atera official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Atera is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Atera has issues. Atera official status page might also offer notification options such as email, SMS, or Slack.

Atera status - Is Atera Down? Current Outages & Updates

Atera user-reported issues in the last 24 hours

This chart displays the number of user-reported Atera problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Atera outage history

IsDown has tracked 123 incidents since started monitoring Atera downtimes in June 2021. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

May 02 2025

Login Issues for South Africa

7 days ago · lasted 31 minutes

We are currently investigating an issue affecting login for our clients in South Africa. Our team is actively working to resolve this as quickly as possible. Thank you for your patience — we will provide updates as we progress.
Jan 17 2025

Issue with Payment Processing

4 months ago · lasted about 2 hours

We are aware that some customers may encounter issues while attempting to make purchases. This is due to an outage with our third-party payment provider, BlueSnap. Our team is actively working with BlueSnap to resolve this issue as quickly as poss...
Jan 17 2025

Issue with Payment Processing

4 months ago · lasted about 9 hours

We are aware that some customers may encounter issues while attempting to make purchases. This is due to an outage with our third-party payment provider, BlueSnap. Our team is actively working with BlueSnap to resolve this issue as quickly as poss...
Nov 28 2024

Splashtop Performance

5 months ago · lasted about 1 hour

We are currently experiencing connectivity issues with Splashtop services in Europe. Our team is actively working to resolve the issue as quickly as possible. We appreciate your patience and understanding.
Sep 13 2024

Agent being flagged by Sentinel AV agent

8 months ago · lasted about 9 hours

The only component affected is the Atera Agent currently. Our teams are working to investigate the issue
Jun 2021 ...

IsDown started monitoring Atera status

We've tracked and collected 123 incidents since started monitoring Atera status

Latest user comments about Atera issues

S

Scott

24 days ago

Atera Oops!, something went wrong There could be a misconfiguration in the system or a service outage. We track these errors automatically, but if the problem persists feel free to contact us. Please try again. Unable to login
J

James

about 1 month ago

Can't sign in, login screen spinning for several minutes
J

John

about 2 months ago

Site not loading. First issue with Atera
E

Elijah

3 months ago

Site doesn't load. ERR_CONNECTION_RESET
W

William

4 months ago

Atera is slow and constantly kicks out of webpage
H

Hannah

4 months ago

unable to login to connect to Remote Desktop. I enter the password and it spins and times out.
C

Chris

10 months ago

trying to access/submit things in atera keeps giving errors to try again
J

Je

10 months ago

It's okay now. I can login and access it.
T

Tony

10 months ago

Unable to login to Atera Portal. Getting "An error has occurred Failed to login. Please contact support@atera.com" Back to login
P

Prahlad

10 months ago

Atera is down from Australia
G

Grant

10 months ago

Cant access from New Zealand. A few hours now...
W

William

10 months ago

Atera Dashboard isn't loading
B

Bill

10 months ago

Cannot access portal. Keeps getting atera spinning logo.
S

Simon

10 months ago

We cant log in from Australia
C

Chris

10 months ago

Can't get to dashboard after login.
T

tim

10 months ago

can't login or get to dashboard
S

Spencer

10 months ago

Unable to login white screen after logging in.
J

Jamie

10 months ago

Unable to sign in, getting a white screen after entering username/password on auth0 page.
M

Mason

10 months ago

Site is not loading, only getting the spinning logo.
W

Will

10 months ago

Not loading, cannot connect
X

Xavier

10 months ago

The web server reported a bad gateway error.
P

Pedro

10 months ago

Unable to sign into website
J

John

11 months ago

Authentication Issue - Can't log in
A

Austin

12 months ago

Cannot get through the login portal to manage customers...not good!
J

Jason

12 months ago

I can't access the Atera site.
E

Emily

12 months ago

Page wont refresh/white screen
S

Steve

12 months ago

Cannot load the page nor log in.
J

Jeremy

12 months ago

Getting Not Authorized when logging in
L

Lance

about 1 year ago

Can not access Atera. Get an "oops" error message.

Atera outages in the last 30 days

Number of Incidents

1 issues

Last incident

7 days ago

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Check Atera components, services, or regions current status in real-time

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Having problems with Atera? What can you do?

First, stay calm.
- We know it's stressful when Atera is down, but running around is not going to fix it.
- Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
Make a quick evaluation of the impact of the Atera outage
- Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
- Did Atera already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Atera status page)
- If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
Communicate with your team and users quickly
- If Atera is having problems and impacting your business, it's important to keep your team and users informed.
- Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
- If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
Understand the root cause
- After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
- Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
Is there any mitigation for the issue?
- Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
- Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
Did Atera recover?
- Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
Post-incident analysis
- Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
- Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
- Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.
Prepare for the next incident, because it will happen again
- Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
- Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Want to be informed about Atera status changes?

IsDown offers an easy way to monitor Atera with maximum flexibility

Major Outages Notifications

IsDown monitors Atera for major outages. A major outage is when Atera experiences a critical issue that severely affects one or more services/regions. When Atera marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Atera status page for minor outages. A minor outage is when Atera experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Atera status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Atera publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Atera and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Atera and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.