Is UKG Down? Check the current UKG status
UKG is operational
Updated
Users started reporting issues with UKG
UKG is operational
Updated
Monitoring UKG since October 2022. Learn more
Monitoring
13 components
Total Incidents in 2025
1 incident
Don't be the last to know when your dependencies go down
We have received increased reports of delays when migrating documents into document manager. Our development team is actively investigating the issue. We will provide an update when the issue has b...
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Crystal
less than a minute agoCan't log in on either phone or computer Have been trying since last night Either I'll get application error on computer and if I try on the phone or won't go past login.. click login loads a little and just stays on the same page
Phil
about 1 hour agoNo one in my company can log on. Keeps saying it dosent recognize my user and password or that there was a runtime error or even that my company needs to set it up even tho we have been using this for quite a while.
Bill
about 3 hours agoStill cannot log in to anything, and no pay stub or check in the account.
Kennette
about 3 hours agoCannot log in at all. Says my log in does not exist
Jerry
about 4 hours agoCan't log in on phone or computer.
Taylor
about 5 hours agoSays password is incorrect, update it and still says it's incorrect
Nick
about 6 hours agoApp and website not allowing login,
Desmond
about 6 hours agoServer Error in '/' Application. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.
Jamie
about 7 hours agoGetting the message “runtime error”. No one in my company is able to log on
Debbie
about 8 hours agoUnable to log in on mobile devie
john
about 9 hours agoServer Error in '/' Application
Trevor
about 11 hours ago“We’re having trouble connecting to the sign in server. Please check your internet connection and try again.”
Veronica
4 days agoIt will not log me in just keeps spinning and says to turn on auto updates.
Anthony
5 days agoTrying to fill out a Onboarding form, and I can't get pass the login page with a message saying "An error has occurred."
Jilli
6 days agoI have reset my password, and the app won't get beyond the password entry screen.
Camille
6 days agoUKG wallet will not load in.
ariel
6 days agothe app is not getting past the password entry.
Frannie
6 days agoBusiness Intelligence automatic reporting not going through.
Lisa
8 days agoThe app for my phone does not let me punch in. Same with people in my office. The punch button isn't even there.
Chuck
10 days agoHaven't been able to access UKG pro for days 20Jan25
Jasmine
13 days agoI'm able to login but then the next screen is completely blank, I'm unable to access any information
Teagan
16 days agoit just has me on the login screen and it is stuck loading.
Chance
16 days agoIt is not loading me into the app. Just stays on the startup screen
Heather
18 days agoWon’t load schedule, time card, etc
Isaiah
22 days agoPay stub late being updated but the payroll was put in.
Ryan
24 days agoNot able to access the site
Plamena
25 days agoUnable to log in. It says unable to contact the server.
Taha
26 days agoWhether I seen to try my work scheduled it’s says saml token validation failed please contact your system administrator then when I put my password in it’s says it’s wrong when it’s not
Mike
27 days agoThe hours have not updated.
C
28 days agoCan’t see my hours when I sign into the app
Shelia
29 days agoI am having trouble putting in passwords and when I do it keeps knocking my system out I have reached out to my HR and keep resetting my password but seems like nothing seems to work can you please fix the problem
Heather
about 1 month agoUKG showing a balance in my card but unable to access it
Diana
about 1 month agoNot able to connect to server
Samir
about 1 month agoReset my password still won't let me in
Julie
about 1 month agowhen i try to log in it says there’s trouble connecting to the sign in server
Nikki
about 2 months agoMy hours are not updating
Eva
about 2 months agoWhen I try to log in it says I can't connect to the server please try layer or call HR
Melia
about 2 months agoI’m not able to login into my account.
Skylar
about 2 months agoThe site is not responding
Jodi
about 2 months agoCan't log into scheduler to add employees to daily report
Cha
about 2 months agoNot allowing me to sign in
Chris
about 2 months agoNewly updated certificate for UKG Pro is not working as of 5AM 12.6.2024.
Michael
about 2 months agoI used my ukg wallet one time. Now when I sign in it don't show me nothing.
Aiden
about 2 months agoWhenever I put in my information to sign in I'm unable to sign in with no error code or anything at all I have already reset my password so that is not the issue.
mia
about 2 months agoit won’t let me log in, and says there’s a invalid response
Victoria
2 months agoHours worked not updating in UKG Wallet
Aiden
2 months agoWon’t let me into company server
Rachel
2 months agoWon’t accept company code and it is not recognizing my username and PW
Larry
2 months agoNot able to see my schedule for the week of December 8th
Robert
2 months agoWill not accept Company Access Code online via Web.
AJ
2 months agoCannot run Analytics Report in Time & Attendance. "Sorry, an error occurred while processing your request A communication failure occurred, please contact support if the problem persists"
Don
2 months agoWhen logging in I receive an "invalid response from identity provider" message.
karl
3 months agoI keep getting the same message when attempting login "Unable to contact server"
sue
3 months agoColleagues clocking in and it is not registering on timesheets
Krystina
3 months agoCan't access city chic server
SG
3 months agoError message: Cannot continue, an exception has occured. Please contact Ultimate Software for assistance.
eva
3 months agosays -Cannot continue, an exception has occured. Please contact Ultimate Software for assistance.
Amy
3 months agoError message says: Cannot continue, an exception has occured. Please contact Ultimate Software for assistance.
Frank
3 months agoCannot access the Dimensions platform (or whatever the new name is now).
Belle
3 months agoContinuous loading circle with both WiFi and Cellular Data
IsDown has tracked 140 incidents since started monitoring UKG status in October 2022.
5 months ago · lasted about 4 hours
We have identified slowdowns and, in some cases, timeouts in our European production environments. Our teams are currently investigating. // Nous avons identifié des ralentissements voir dans certains cas des timeouts sur nos environnements de ... More details
5 months ago · lasted 3 days
We are currently investigating an issue on SFTP service being unavailable on staging environment in Europe. Our teams are currently working with our hosting provider to identify the exact issue and resolve it as soon as possible. // Nous constat... More details
5 months ago · lasted 1 day
Our applications are currently experiencing sporadic slowdowns. Our teams are currently investigating. // Nos applications rencontrent actuellement des ralentissements sporadiques. Nous équipes sont en cours d'investigation. More details
We've tracked and collected 140 incidents since started monitoring UKG status
Number of Incidents
0 issues
Last incident
0 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor UKG with maximum flexibility
IsDown monitors UKG for major outages. A major outage is when UKG experiences a critical issue that severely affects one or more services/regions. When UKG marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors UKG status page for minor outages. A minor outage is when UKG experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in UKG status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
UKG publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors UKG and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
UKG and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
UKG isn't down. You can check UKG status and incident details on the top of the page. IsDown continuously monitors UKG official status page every few minutes. In the last 24 hours, there were 1 outages reported.
UKG is currently operational. You can check UKG status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, UKG might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the UKG official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
UKG last outage was on September 12, 2024 with the title "[EU] Slowdowns on European production platforms // Ralentissement sur les plateformes de production européennes"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor UKG and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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