Is UKG Down? Check the current UKG status

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Active incident

[US, ATL, TOR] Delays for Document Migration process

started 5 months ago

We have received increased reports of delays when migrating documents into document manager. Our development team is actively investigating the issue. We will provide an update when the issue has b...

UKG issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about UKG problems

  • D

    Diana

    1 day ago

    Not able to connect to server

  • S

    Samir

    8 days ago

    Reset my password still won't let me in

  • J

    Julie

    8 days ago

    when i try to log in it says there’s trouble connecting to the sign in server

  • N

    Nikki

    11 days ago

    My hours are not updating

  • E

    Eva

    12 days ago

    When I try to log in it says I can't connect to the server please try layer or call HR

  • M

    Melia

    12 days ago

    I’m not able to login into my account.

  • S

    Skylar

    18 days ago

    The site is not responding

  • J

    Jodi

    20 days ago

    Can't log into scheduler to add employees to daily report

  • C

    Cha

    20 days ago

    Not allowing me to sign in

  • C

    Chris

    20 days ago

    Newly updated certificate for UKG Pro is not working as of 5AM 12.6.2024.

  • M

    Michael

    23 days ago

    I used my ukg wallet one time. Now when I sign in it don't show me nothing.

  • A

    Aiden

    23 days ago

    Whenever I put in my information to sign in I'm unable to sign in with no error code or anything at all I have already reset my password so that is not the issue.

  • M

    mia

    24 days ago

    it won’t let me log in, and says there’s a invalid response

  • V

    Victoria

    26 days ago

    Hours worked not updating in UKG Wallet

  • A

    Aiden

    27 days ago

    Won’t let me into company server

  • R

    Rachel

    29 days ago

    Won’t accept company code and it is not recognizing my username and PW

  • L

    Larry

    about 1 month ago

    Not able to see my schedule for the week of December 8th

  • R

    Robert

    about 1 month ago

    Will not accept Company Access Code online via Web.

  • A

    AJ

    about 1 month ago

    Cannot run Analytics Report in Time & Attendance. "Sorry, an error occurred while processing your request A communication failure occurred, please contact support if the problem persists"

  • D

    Don

    about 1 month ago

    When logging in I receive an "invalid response from identity provider" message.

  • K

    karl

    about 1 month ago

    I keep getting the same message when attempting login "Unable to contact server"

  • S

    sue

    about 1 month ago

    Colleagues clocking in and it is not registering on timesheets

  • K

    Krystina

    about 1 month ago

    Can't access city chic server

  • S

    SG

    about 1 month ago

    Error message: Cannot continue, an exception has occured. Please contact Ultimate Software for assistance.

  • E

    eva

    about 1 month ago

    says -Cannot continue, an exception has occured. Please contact Ultimate Software for assistance.

  • A

    Amy

    about 1 month ago

    Error message says: Cannot continue, an exception has occured. Please contact Ultimate Software for assistance.

  • F

    Frank

    about 2 months ago

    Cannot access the Dimensions platform (or whatever the new name is now).

  • B

    Belle

    about 2 months ago

    Continuous loading circle with both WiFi and Cellular Data

  • V

    Victor

    about 2 months ago

    Keeps me logged in, when i open app says unable to enforce local authorization for this device. Then it logges me out. I log back in and days same thing. Been goung on for atleast 24 hours

  • M

    Mikey

    about 2 months ago

    Cant load UKG pro apps or access the website

  • H

    Halle

    about 2 months ago

    UKG time cards are not loading for team view and individual

  • E

    Elisabeth

    about 2 months ago

    following error upon trying to open the login page: Server Error in '/' Application. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been term...

  • H

    Halie

    about 2 months ago

    Log-in issues across users - unable to use SSO or normal login. Users previously signed in can provide most functions without issues unless they time out and get booted. Shortcuts and dashboards are no longer loading for those still in the system. Are there any updates?

  • A

    Ashok

    about 2 months ago

    UKG IS DOWN!!! FIX IT NOW!!! I NEED TO PAY RENT OR I WILL GET EVICTED!

  • W

    William

    about 2 months ago

    I can't log in. It's payroll week and I can't log in to check payroll.

  • J

    jordyn

    about 2 months ago

    it is saying whitepage label error telling me my password is wrong

  • P

    Paul

    about 2 months ago

    Cannot reach UKG Pro site using app

  • C

    Chaplain

    about 2 months ago

    Ukg wallet my hours have not updated in 1week. The team is saying that they are working to implement a new system and that there is. No ETA of restoration I have been in contact with the support team regarding hours not being posted to my ukg wallet app relentless and thus far 5 th day no hours u...

  • T

    Tony

    about 2 months ago

    Log in issues, just like everyone else been having.. Trash platform…

  • D

    Dean

    about 2 months ago

    UKG Wallet not loading hours worked since 10/25. It is 10/30.

  • M

    mike

    about 2 months ago

    workforce management will not load

  • A

    Alex

    about 2 months ago

    Bad gateway error. Can't access Kronos timecard

  • J

    James

    about 2 months ago

    It let's me login then just leaves me with a screen 1/3 blue up top and rest of screen is white. I'm a recent Buc-ee's hire.

  • L

    Lena

    about 2 months ago

    Mobile app and web browser are both down. Error 504 bad gateway

  • J

    Josh

    about 2 months ago

    Won't accept my password

  • K

    Kevin

    about 2 months ago

    Hours not updating on payactive

  • B

    Barbara

    about 2 months ago

    The site will not come up at all. We have to sign in to start our shift

  • M

    M

    2 months ago

    Won’t let me get past my company access code even though it’s correct

  • C

    Charlotte

    2 months ago

    App opens and I’m able to put in my login info but the app won’t load after and it’s not giving me a wrong password or username notification

  • B

    Brenda

    2 months ago

    Can’t get in goes to white page and stops

  • A

    Antonio

    2 months ago

    can’t proceed with employer link

  • A

    Aspen

    2 months ago

    will not log in, keeps bringing me to blank white screen

  • H

    Hong

    2 months ago

    It cannot connect to the server

  • T

    Tori

    2 months ago

    Cannot access timesheet on UKG

  • J

    Joseph

    3 months ago

    Won't let me sign in and app flashing

  • O

    Olivia

    3 months ago

    Workforce management under maintenance

  • M

    Melissa

    3 months ago

    Long loading times and not loading the page. Could be an AT&T problem however

  • P

    Patricia

    3 months ago

    First time user Login in ?

  • G

    Greta

    3 months ago

    It is not updating it hasn't updated hours in 4 days

  • L

    Leslie

    3 months ago

    UKG hasn’t updated my hours worked or available pay since yesterday

UKG outage history

IsDown has tracked 140 incidents since started monitoring UKG status in October 2022.

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UKG outages in the last 30 days

Number of Incidents

0 issues

Last incident

45 days ago

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Stay informed about UKG status changes

IsDown offers an easy way to monitor UKG with maximum flexibility

Major Outages Notifications

IsDown monitors UKG for major outages. A major outage is when UKG experiences a critical issue that severely affects one or more services/regions. When UKG marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors UKG status page for minor outages. A minor outage is when UKG experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in UKG status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

UKG publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors UKG and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

UKG and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is UKG down today?

UKG isn't down. You can check UKG status and incident details on the top of the page. IsDown continuously monitors UKG official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current UKG status?

UKG is currently operational. You can check UKG status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a UKG outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is UKG slow today?

Yes, UKG might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are UKG outages detected?

IsDown monitors the UKG official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last UKG outage?

UKG last outage was on September 12, 2024 with the title "[EU] Slowdowns on European production platforms // Ralentissement sur les plateformes de production européennes"

UKG not working for you? How do I know if UKG is down?
How can I check UKG status and outages?
Why use IsDown to monitor UKG instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor UKG and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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