Is UKG Down?

Live UKG status. See if UKG is down, view recent outages, and get real-time alerts when problems start.

What is UKG current status?

UKG is operational

[US, ATL, TOR] Delays for Document Migration process

started 11 months ago

We have received increased reports of delays when migrating documents into document manager. Our development team is actively investigating the issue. We will provide an update when the issue has b...

UKG not working for you?

UKG issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

UKG outage history

IsDown has tracked 140 incidents since started monitoring UKG status in October 2022. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

Sign up and check all outage history
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UKG comments about outages

  • J

    JBM

    My money isn't loading in from Thursday

  • M

    M

    Any tab I try to see information on says it’s either just not working or having a “communication error”

  • A

    Ann-Marie

    I have Lowe’s UKG mobile app. It worked fine until 2 days ago. Then it stated to set up username and password and wouldn’t go further. I was told to uninstall and reinstall and I did and put in server name and now it says cannot connect to server. I can use it at work fine.

  • R

    Raymundo

    Keep getting the message “something went wrong, try again later”

  • W

    Wendy

    It's not sending me my authorization code for logging in

  • A

    Alis

    Keeps saying my password is wrong even after I change it

  • M

    M

    In ukg wallet hours worked have not been updated in 10 days! UKG pro says my credentials are not recognized and won't let me log in

  • Z

    Zach

    UKG wont let me sign in or reset my password - system says it doesn’t recognize my account or credentials.

  • H

    Ham

    After logging in, Can't get to the Punch In page

  • K

    Kevin

    Tried logging in, but no pass code has been emailed or texted to me. Can't log in.

  • A

    Anonymous

    Earned wages haven’t updated in over 24 hours

  • J

    Joseph

    Can’t log in, can’t even tap log in.

  • M

    Matthew

    Constant issues with scheduling. UKG did not automatically post schedules today and staff cannot see their schedules

  • J

    Jasmine

    Cannot log in - has been over 30 minutes

  • J

    Jessica

    Not able to login to UKG

  • R

    Ryan

    UKG Login portal does not load only error message: FORGEROCK redirect_uri_mismatch The redirection URI provided does not match a pre-registered value.

  • C

    Claire

    I log into my account and it doesn't come up with anything just a plank page on desktop. the app won't sign me in.

  • A

    Andrew

    unable to login to https://welcome.ukg.net/ui/#/ enter company code and it just sits there never changing screens

  • P

    Parker

    When trying to load "Workforce Management" I keep getting an error message and it tells me to contact support if it persists.

  • C

    Catherine

    I need to change my phone number. Now I have a new phone numberit keep showing me please number I need to change it

  • D

    Dee

    the url/site can't even be reached

  • C

    Cassy

    It’s not logging in my hours since April 23rd

  • E

    Emmy

    Not logging in hours, last update was 4/23. Unable to access earnings

  • D

    Dhane

    UKG wallet has not updated available money for hours worked. Hours have been registered and officially booked on the UKG app.

  • C

    Claudia

    Hours are not updating. Last update shows April 23rd.

  • W

    Will

    Every time I attempt to login to the orientation portal, it takes me back to the initial login page. I tried resetting my password but that didn't help.

  • R

    Ricky

    Can’t sign in or receive email for password recovery.

  • M

    MeShele

    This morning when I tried to log in, they didnt send me the codes to authenticate until 10 minutes later, and now when im finally able to log in, they won’t let me link my card (the card has been on there before, they took it off and idk why)

  • C

    Christine

    Says app not ready for access.

  • L

    Lacey

    I keep trying to sign in and it takes me back to the sign in page, it doesn't say wrong password or anything, its just taking me b ack to sign in

  • M

    Marvin

    Keeps saying invalid password when I know its the correct password

  • C

    Chris

    Can't Log in or repeatedly reports no internet even though internet is connected, or reports unable to access server

  • S

    Stanley

    It's not showing me the hours I have worked

  • M

    melody

    unable to clock in as the buttons are missing to.clock in and out

  • J

    Jayson

    It is saying its having trouble connecting with server

  • C

    cam

    I cannot access my money early. I try to log in on the app and it sends me a code over text. When i type the code in it says it's wrong. I try to go onto my browser and i can log in and access my money but it freezes and won't load into my account.

  • P

    Paul

    Not able to access my pay for the last 4 days I worked

  • K

    Kadie

    For over a week it won't let me Access my earned wages -saying payroll component error funds will be available soon.... ITS BEEN A WEEK AND A HALF this really sucks.

  • R

    Robert

    Says funds available then Says no funds also Says issuing payroll component

  • C

    Chelle

    Hasn’t update payroll amount since Saturday 3/8

  • C

    Carson

    Having a 503 system error in UKG Ready

  • T

    Tracey

    My ugk wallet app has been saying missing payroll component funds will be available soon since February 27th 2025.

  • K

    kayla

    won’t update stuck on yesterday

  • N

    Nikki

    Ukg wallet is not working

  • C

    Chris

    Unable to sign into UKG/Ultipro since March 3rd at 2:30pm ET

  • H

    Haley

    Cannot sign in to UKG Workforce Central. Nothing is happening, just a blank screen with zero options to sign in or click anything.

  • C

    Curtis

    Can't even login anymore just get a error code

  • J

    Jessica

    Can't see pay stubs can't login on line

  • K

    Kristy

    Cannot log in, doesn’t recognize my credentials

  • K

    Kelsey

    there is an error when I go to the page

  • N

    Nolberto

    API

    Message is saying unable to contact server

  • J

    Joseph

    Page will not continue when typing in company code.

  • K

    Kate

    My issue is that I can punch in fine but I get rejected out punches. I have checked all locations and it is set up correctly. I have tried deleting and reinstalling the app. I have also tried turning my phone off and on, but the same issue still occurs every working day. Prior to this everything ...

  • K

    Kate

    Doesn’t allow me to punch out, but can punch in ok

  • K

    Kayla

    Won’t let me load any money.

  • M

    Me

    App does not allow the transfer of cash. Error message: “service unavailable.”

  • A

    Ari

    Only getting Service Error page when trying to load from phone or computer

  • D

    Drea

    It’s been saying “check back soon!” and won’t let me log in. it has been doing this since 7 in the morning.

  • C

    Crystal

    Can't log in on either phone or computer Have been trying since last night Either I'll get application error on computer and if I try on the phone or won't go past login.. click login loads a little and just stays on the same page

  • P

    Phil

    No one in my company can log on. Keeps saying it dosent recognize my user and password or that there was a runtime error or even that my company needs to set it up even tho we have been using this for quite a while.

Check UKG components, services, or regions current status in real-time

Document manager
OK
People Assist
OK
API
OK
SFTP
OK
Analytics
OK
Third Party Component
OK
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Frequently Asked Questions

Is UKG down today?

UKG isn't down. You can check UKG status and incident details on the top of the page. IsDown continuously monitors UKG official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current UKG status?

UKG is currently operational. You can check UKG status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a UKG outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is UKG slow today?

Yes, UKG might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are UKG outages detected?

IsDown monitors the UKG official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last UKG outage?

UKG last outage was on September 12, 2024 with the title "[EU] Slowdowns on European production platforms // Ralentissement sur les plateformes de production européennes"

UKG not working for you? How do I know if UKG is down?

How can I check UKG status and outages?

Why use IsDown to monitor UKG instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor UKG and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about UKG status changes?

IsDown offers an easy way to monitor UKG with maximum flexibility

Major Outages Notifications

IsDown monitors UKG for major outages. A major outage is when UKG experiences a critical issue that severely affects one or more services/regions. When UKG marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors UKG status page for minor outages. A minor outage is when UKG experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in UKG status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

UKG publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors UKG and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

UKG and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.

Laurent D., Lead SRE & Platform
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