UKG is operational
Updated
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We have received increased reports of delays when migrating documents into document manager. Our development team is actively investigating the issue. We will provide an update when the issue has b...
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Diana
1 day agoNot able to connect to server
Samir
8 days agoReset my password still won't let me in
Julie
8 days agowhen i try to log in it says there’s trouble connecting to the sign in server
Nikki
11 days agoMy hours are not updating
Eva
12 days agoWhen I try to log in it says I can't connect to the server please try layer or call HR
Melia
12 days agoI’m not able to login into my account.
Skylar
18 days agoThe site is not responding
Jodi
20 days agoCan't log into scheduler to add employees to daily report
Cha
20 days agoNot allowing me to sign in
Chris
20 days agoNewly updated certificate for UKG Pro is not working as of 5AM 12.6.2024.
Michael
23 days agoI used my ukg wallet one time. Now when I sign in it don't show me nothing.
Aiden
23 days agoWhenever I put in my information to sign in I'm unable to sign in with no error code or anything at all I have already reset my password so that is not the issue.
mia
24 days agoit won’t let me log in, and says there’s a invalid response
Victoria
26 days agoHours worked not updating in UKG Wallet
Aiden
27 days agoWon’t let me into company server
Rachel
29 days agoWon’t accept company code and it is not recognizing my username and PW
Larry
about 1 month agoNot able to see my schedule for the week of December 8th
Robert
about 1 month agoWill not accept Company Access Code online via Web.
AJ
about 1 month agoCannot run Analytics Report in Time & Attendance. "Sorry, an error occurred while processing your request A communication failure occurred, please contact support if the problem persists"
Don
about 1 month agoWhen logging in I receive an "invalid response from identity provider" message.
karl
about 1 month agoI keep getting the same message when attempting login "Unable to contact server"
sue
about 1 month agoColleagues clocking in and it is not registering on timesheets
Krystina
about 1 month agoCan't access city chic server
SG
about 1 month agoError message: Cannot continue, an exception has occured. Please contact Ultimate Software for assistance.
eva
about 1 month agosays -Cannot continue, an exception has occured. Please contact Ultimate Software for assistance.
Amy
about 1 month agoError message says: Cannot continue, an exception has occured. Please contact Ultimate Software for assistance.
Frank
about 2 months agoCannot access the Dimensions platform (or whatever the new name is now).
Belle
about 2 months agoContinuous loading circle with both WiFi and Cellular Data
Victor
about 2 months agoKeeps me logged in, when i open app says unable to enforce local authorization for this device. Then it logges me out. I log back in and days same thing. Been goung on for atleast 24 hours
Mikey
about 2 months agoCant load UKG pro apps or access the website
Halle
about 2 months agoUKG time cards are not loading for team view and individual
Elisabeth
about 2 months agofollowing error upon trying to open the login page: Server Error in '/' Application. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been term...
Halie
about 2 months agoLog-in issues across users - unable to use SSO or normal login. Users previously signed in can provide most functions without issues unless they time out and get booted. Shortcuts and dashboards are no longer loading for those still in the system. Are there any updates?
Ashok
about 2 months agoUKG IS DOWN!!! FIX IT NOW!!! I NEED TO PAY RENT OR I WILL GET EVICTED!
William
about 2 months agoI can't log in. It's payroll week and I can't log in to check payroll.
jordyn
about 2 months agoit is saying whitepage label error telling me my password is wrong
Paul
about 2 months agoCannot reach UKG Pro site using app
Chaplain
about 2 months agoUkg wallet my hours have not updated in 1week. The team is saying that they are working to implement a new system and that there is. No ETA of restoration I have been in contact with the support team regarding hours not being posted to my ukg wallet app relentless and thus far 5 th day no hours u...
Tony
about 2 months agoLog in issues, just like everyone else been having.. Trash platform…
Dean
about 2 months agoUKG Wallet not loading hours worked since 10/25. It is 10/30.
mike
about 2 months agoworkforce management will not load
Alex
about 2 months agoBad gateway error. Can't access Kronos timecard
James
about 2 months agoIt let's me login then just leaves me with a screen 1/3 blue up top and rest of screen is white. I'm a recent Buc-ee's hire.
Lena
about 2 months agoMobile app and web browser are both down. Error 504 bad gateway
Josh
about 2 months agoWon't accept my password
Kevin
about 2 months agoHours not updating on payactive
Barbara
about 2 months agoThe site will not come up at all. We have to sign in to start our shift
M
2 months agoWon’t let me get past my company access code even though it’s correct
Charlotte
2 months agoApp opens and I’m able to put in my login info but the app won’t load after and it’s not giving me a wrong password or username notification
Brenda
2 months agoCan’t get in goes to white page and stops
Antonio
2 months agocan’t proceed with employer link
Aspen
2 months agowill not log in, keeps bringing me to blank white screen
Hong
2 months agoIt cannot connect to the server
Tori
2 months agoCannot access timesheet on UKG
Joseph
3 months agoWon't let me sign in and app flashing
Olivia
3 months agoWorkforce management under maintenance
Melissa
3 months agoLong loading times and not loading the page. Could be an AT&T problem however
Patricia
3 months agoFirst time user Login in ?
Greta
3 months agoIt is not updating it hasn't updated hours in 4 days
Leslie
3 months agoUKG hasn’t updated my hours worked or available pay since yesterday
IsDown has tracked 140 incidents since started monitoring UKG status in October 2022.
4 months ago · lasted about 4 hours
We have identified slowdowns and, in some cases, timeouts in our European production environments. Our teams are currently investigating. // Nous avons identifié des ralentissements voir dans certains cas des timeouts sur nos environnements de ... More details
4 months ago · lasted 3 days
We are currently investigating an issue on SFTP service being unavailable on staging environment in Europe. Our teams are currently working with our hosting provider to identify the exact issue and resolve it as soon as possible. // Nous constat... More details
4 months ago · lasted 1 day
Our applications are currently experiencing sporadic slowdowns. Our teams are currently investigating. // Nos applications rencontrent actuellement des ralentissements sporadiques. Nous équipes sont en cours d'investigation. More details
We've tracked and collected 140 incidents since started monitoring UKG status
Number of Incidents
0 issues
Last incident
45 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor UKG with maximum flexibility
IsDown monitors UKG for major outages. A major outage is when UKG experiences a critical issue that severely affects one or more services/regions. When UKG marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors UKG status page for minor outages. A minor outage is when UKG experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in UKG status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
UKG publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors UKG and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
UKG and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
UKG isn't down. You can check UKG status and incident details on the top of the page. IsDown continuously monitors UKG official status page every few minutes. In the last 24 hours, there were 0 outages reported.
UKG is currently operational. You can check UKG status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, UKG might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the UKG official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
UKG last outage was on September 12, 2024 with the title "[EU] Slowdowns on European production platforms // Ralentissement sur les plateformes de production européennes"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor UKG and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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