UKG is operational
Updated
We have received increased reports of delays when migrating documents into document manager. Our development team is actively investigating the issue. We will provide an update when the issue has b...
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Will
Every time I attempt to login to the orientation portal, it takes me back to the initial login page. I tried resetting my password but that didn't help.
Ricky
Can’t sign in or receive email for password recovery.
MeShele
This morning when I tried to log in, they didnt send me the codes to authenticate until 10 minutes later, and now when im finally able to log in, they won’t let me link my card (the card has been on there before, they took it off and idk why)
Christine
Says app not ready for access.
Lacey
I keep trying to sign in and it takes me back to the sign in page, it doesn't say wrong password or anything, its just taking me b ack to sign in
Marvin
Keeps saying invalid password when I know its the correct password
Chris
Can't Log in or repeatedly reports no internet even though internet is connected, or reports unable to access server
Stanley
It's not showing me the hours I have worked
melody
unable to clock in as the buttons are missing to.clock in and out
Jayson
It is saying its having trouble connecting with server
cam
I cannot access my money early. I try to log in on the app and it sends me a code over text. When i type the code in it says it's wrong. I try to go onto my browser and i can log in and access my money but it freezes and won't load into my account.
Paul
Not able to access my pay for the last 4 days I worked
Kadie
For over a week it won't let me Access my earned wages -saying payroll component error funds will be available soon.... ITS BEEN A WEEK AND A HALF this really sucks.
Robert
Says funds available then Says no funds also Says issuing payroll component
Chelle
Hasn’t update payroll amount since Saturday 3/8
Carson
Having a 503 system error in UKG Ready
Tracey
My ugk wallet app has been saying missing payroll component funds will be available soon since February 27th 2025.
kayla
won’t update stuck on yesterday
Nikki
Ukg wallet is not working
Chris
Unable to sign into UKG/Ultipro since March 3rd at 2:30pm ET
Haley
Cannot sign in to UKG Workforce Central. Nothing is happening, just a blank screen with zero options to sign in or click anything.
Curtis
Can't even login anymore just get a error code
Jessica
Can't see pay stubs can't login on line
Kristy
Cannot log in, doesn’t recognize my credentials
Kelsey
there is an error when I go to the page
Nolberto
Message is saying unable to contact server
Joseph
Page will not continue when typing in company code.
Kate
My issue is that I can punch in fine but I get rejected out punches. I have checked all locations and it is set up correctly. I have tried deleting and reinstalling the app. I have also tried turning my phone off and on, but the same issue still occurs every working day. Prior to this everything ...
Kate
Doesn’t allow me to punch out, but can punch in ok
Kayla
Won’t let me load any money.
Me
App does not allow the transfer of cash. Error message: “service unavailable.”
Ari
Only getting Service Error page when trying to load from phone or computer
Drea
It’s been saying “check back soon!” and won’t let me log in. it has been doing this since 7 in the morning.
Crystal
Can't log in on either phone or computer Have been trying since last night Either I'll get application error on computer and if I try on the phone or won't go past login.. click login loads a little and just stays on the same page
Phil
No one in my company can log on. Keeps saying it dosent recognize my user and password or that there was a runtime error or even that my company needs to set it up even tho we have been using this for quite a while.
Bill
Still cannot log in to anything, and no pay stub or check in the account.
Kennette
Cannot log in at all. Says my log in does not exist
Jerry
Can't log in on phone or computer.
Taylor
Says password is incorrect, update it and still says it's incorrect
Nick
App and website not allowing login,
Desmond
Server Error in '/' Application. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.
Jamie
Getting the message “runtime error”. No one in my company is able to log on
Debbie
Unable to log in on mobile devie
john
Server Error in '/' Application
Trevor
“We’re having trouble connecting to the sign in server. Please check your internet connection and try again.”
Veronica
It will not log me in just keeps spinning and says to turn on auto updates.
Anthony
Trying to fill out a Onboarding form, and I can't get pass the login page with a message saying "An error has occurred."
Jilli
I have reset my password, and the app won't get beyond the password entry screen.
Camille
UKG wallet will not load in.
ariel
the app is not getting past the password entry.
Frannie
Business Intelligence automatic reporting not going through.
Lisa
The app for my phone does not let me punch in. Same with people in my office. The punch button isn't even there.
Chuck
Haven't been able to access UKG pro for days 20Jan25
Jasmine
I'm able to login but then the next screen is completely blank, I'm unable to access any information
Teagan
it just has me on the login screen and it is stuck loading.
Chance
It is not loading me into the app. Just stays on the startup screen
Heather
Won’t load schedule, time card, etc
Isaiah
Pay stub late being updated but the payroll was put in.
Ryan
Not able to access the site
Plamena
Unable to log in. It says unable to contact the server.
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IsDown has tracked 140 incidents since started monitoring UKG status in October 2022.
8 months ago · lasted about 4 hours
We have identified slowdowns and, in some cases, timeouts in our European production environments. Our teams are currently investigating. // Nous avons identifié des ralentissements voir dans certains cas des timeouts sur nos environnements de ... More details
8 months ago · lasted 3 days
We are currently investigating an issue on SFTP service being unavailable on staging environment in Europe. Our teams are currently working with our hosting provider to identify the exact issue and resolve it as soon as possible. // Nous constat... More details
8 months ago · lasted 1 day
Our applications are currently experiencing sporadic slowdowns. Our teams are currently investigating. // Nos applications rencontrent actuellement des ralentissements sporadiques. Nous équipes sont en cours d'investigation. More details
We've tracked and collected 140 incidents since started monitoring UKG status
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Number of Incidents
0 issues
Last incident
85 days ago
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UKG isn't down. You can check UKG status and incident details on the top of the page. IsDown continuously monitors UKG official status page every few minutes. In the last 24 hours, there were 0 outages reported.
UKG is currently operational. You can check UKG status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, UKG might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the UKG official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
UKG last outage was on September 12, 2024 with the title "[EU] Slowdowns on European production platforms // Ralentissement sur les plateformes de production européennes"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor UKG and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor UKG with maximum flexibility
IsDown monitors UKG for major outages. A major outage is when UKG experiences a critical issue that severely affects one or more services/regions. When UKG marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors UKG status page for minor outages. A minor outage is when UKG experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in UKG status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
UKG publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors UKG and all their 13 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
UKG and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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