Outage in UKG

[Staging] Partial outage on SFTP service // Service SFTP indisponible

Resolved Major
September 09, 2024 - Started 2 months ago - Lasted 3 days
Official incident page

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Outage Details

We are currently investigating an issue on SFTP service being unavailable on staging environment in Europe. Our teams are currently working with our hosting provider to identify the exact issue and resolve it as soon as possible. // Nous constatons actuellement que le service SFTP n'est pas disponible dans l'environnement staging en Europe. Nos équipes travaillent actuellement avec notre hébergeur pour identifier le problème exact et le résoudre dès que possible.
Components affected
UKG SFTP
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/12/2024 03:11PM

Partial unavailability issues on SFTP service were identified on staging environments in both Europe and North America.
Issue on Europe staging environment was fully resolved on September 10th.
Issue on North America staging environment was fully resolved on September 11th.
We apologize for any inconvenience caused.

//

Des problèmes d'indisponibilité partielle du service SFTP ont été identifiés dans des environnements de staging en Europe et en Amérique du Nord.
Le problème sur l'environnement staging en Europe a été entièrement résolu le 10 septembre.
Le problème sur l'environnement staging en Amérique du Nord a été entièrement résolu le 11 septembre.
Nous nous excusons pour la gêne occasionnée.

INVESTIGATING 2 months ago - at 09/09/2024 12:38PM

We are currently investigating an issue on SFTP service being unavailable on staging environment in Europe. Our teams are currently working with our hosting provider to identify the exact issue and resolve it as soon as possible.

//

Nous constatons actuellement que le service SFTP n'est pas disponible dans l'environnement staging en Europe. Nos équipes travaillent actuellement avec notre hébergeur pour identifier le problème exact et le résoudre dès que possible.

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