Outage in EmploymentHero

EH AI services currently unavailable.

Resolved Minor
December 12, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

The following services are currently unavailable: - HeroAI - SmartMatch searches - AI widgets (shoutout, AI candidate summary etc) Our engineers are investigating the issue. Thank you.
Components affected
EmploymentHero secure.employmenthero.com
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 12/12/2024 03:54AM

This issue has been resolved.

Thank you for your patience.

IDENTIFIED about 2 months ago - at 12/12/2024 02:14AM

The following services are currently unavailable:

- HeroAI
- SmartMatch searches
- AI widgets (shoutout, AI candidate summary etc)

Our engineers are investigating the issue.

Thank you.

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