Outage in EmploymentHero
EH AI services currently unavailable.
Resolved MinorIncident Report
The following services are currently unavailable:
- HeroAI
- SmartMatch searches
- AI widgets (shoutout, AI candidate summary etc)
Our engineers are investigating the issue.
Thank you.
Components affected
EmploymentHero secure.employmenthero.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 12/12/2024 03:54AM
This issue has been resolved.
Thank you for your patience.
IDENTIFIED
over 1 year ago - at 12/12/2024 02:14AM
The following services are currently unavailable:
- HeroAI
- SmartMatch searches
- AI widgets (shoutout, AI candidate summary etc)
Our engineers are investigating the issue.
Thank you.
Latest EmploymentHero outages
HR - Platform Outage - 16 days ago
Degraded Payroll Platform Performance - 25 days ago
Payroll - A small number of NZ Pay runs stuck/not loading - about 1 month ago
HR > Payroll sync impacting expenses. - about 2 months ago
HR - Error when accessing Asset Register - about 2 months ago
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