Outage in EmploymentHero
HR - Error when issuing HR documents
Resolved MinorIncident Report
Our engineers are currently investigating an issue causing an error for some customers when issuing HR documents.
This issue impacts basic editor (also known as the PDF editor) users only, advanced editor users are unaffected.
We apologise for the inconvenience.
Components affected
EmploymentHero secure.employmenthero.comNeed to monitor EmploymentHero outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 02/27/2025 05:02AM
This incident has been resolved.
MONITORING
9 months ago - at 02/27/2025 01:24AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 months ago - at 02/27/2025 12:37AM
Our engineers have identified the issue and are currently deploying a fix.
We will provide an update once deployment has completed.
INVESTIGATING
9 months ago - at 02/26/2025 11:17PM
Our engineers are currently investigating an issue causing an error for some customers when issuing HR documents.
This issue impacts basic editor (also known as the PDF editor) users only, advanced editor users are unaffected.
We apologise for the inconvenience.
Latest EmploymentHero outages
HR - Side bar navigation - 3 days ago
Payroll - STP report submission error. - 4 days ago
HR - Hero Time Clock App - 26 days ago
Payroll - Issues with SMS two-factor authentication code delivery. - about 2 months ago
HR - Issues with SMS two-factor authentication code delivery. - about 2 months ago
Status Aggregator for All Your Third-Party Services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4600 services available
Integrations with
