Outage in EmploymentHero

EH Website Accessibility Issues Due to Cloudflare Outage

Resolved Minor

June 12, 2025 - Started 11 months ago - Lasted 3 days
Official incident page

Incident Report

We’re currently experiencing an outage impacting access to our website, due to a broader issue with Cloudflare - a third-party provider that supports our infrastructure. This may prevent you from accessing certain pages or features on our site. We're closely monitoring the situation and will provide updates as more information becomes available. Thank you for your patience and understanding - we’ll keep you updated here.

Components affected

EmploymentHero employmenthero.com

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/16/2025 01:29AM

This incident has been resolved.

MONITORING 11 months ago - at 06/12/2025 08:21PM

Cloudflare has now resolved the issue on their end, and our website is back online.

We’ll continue to monitor things closely for the time being to ensure everything remains stable. Thanks so much for your patience while this was being worked through!

INVESTIGATING 11 months ago - at 06/12/2025 07:24PM

We’re currently experiencing an outage impacting access to our website, due to a broader issue with Cloudflare - a third-party provider that supports our infrastructure.

This may prevent you from accessing certain pages or features on our site. We're closely monitoring the situation and will provide updates as more information becomes available.

Thank you for your patience and understanding - we’ll keep you updated here.

Latest EmploymentHero outages

Payroll - A small number of NZ Pay runs stuck/not loading - 15 days ago

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HR - Error when accessing Asset Register - about 1 month ago

HR - Timesheet editing - erroring under certain scenarios. - 2 months ago

HR - Degraded Performance - 3 months ago

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