Outage in EMQX Platform
Network Issues in GCP us-central1 Region
Resolved MinorIncident Report
Summary AI Generated
A network connectivity issue in GCP's us-central1 region impacted EMQX Dedicated for approximately 1.6 hours, causing timeouts and packet loss for connections originating from other cloud providers or geographic regions. Connections within the same cloud provider and region were unaffected. The issue was fully resolved and service connectivity returned to normal.
We have detected network connectivity issues in the GCP us-central1 region, which may affect some EMQX Cloud services in this region. We are actively investigating the issue and monitoring the status of affected services. Further updates will be provided as more information becomes available.
Components affected
EMQX Platform EMQX DedicatedTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/01/2026 04:54PM
The network connectivity issue affecting access to EMQX Cloud services in the GCP us-central1 region has been resolved.
During the incident, connections to us-central1 from other cloud providers or geographic regions may have experienced network timeouts and packet loss. Connections within the same cloud provider and region were not affected.
Service connectivity has returned to normal, and we will continue to monitor the environment to ensure stability.
INVESTIGATING
4 days ago - at 09/01/2026 03:20PM
We have detected network connectivity issues in the GCP us-central1 region, which may affect some EMQX Cloud services in this region. We are actively investigating the issue and monitoring the status of affected services. Further updates will be provided as more information becomes available.
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