Outage in Engine Yard

Customers unable to submit support tickets

Resolved Minor
April 29, 2016 - Started about 9 years ago - Lasted almost 6 years
Official incident page

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Outage Details

We are currently seeing issues submitted support tickets via https://support.cloud.engineyard.com. Should you wish to submit a ticket at this time, please make use of the "File a Ticket" link found in the top-right corner of the Cloud dashboard (https://cloud.engineyard.com).
Latest Updates ( sorted recent to last )
RESOLVED about 9 years ago - at 04/29/2016 02:57PM

The issue affecting ticket submission has now been identified and resolved and tickets can again be submitted via https://support.cloud.engineyard.com.

INVESTIGATING about 9 years ago - at 04/29/2016 10:32AM

We are currently seeing issues submitted support tickets via https://support.cloud.engineyard.com. Should you wish to submit a ticket at this time, please make use of the "File a Ticket" link found in the top-right corner of the Cloud dashboard (https://cloud.engineyard.com).

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