Outage in Engine Yard

Issues with deployment after updating to the latest version of the Engine Yard v7 stack

Resolved Major

December 28, 2023 - Started about 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

An issue has been reported preventing deployment in the latest version of the Engine Yard v7 stack. We recommend that you refrain from upgrading when possible. We are working on resolving this matter with the highest priority and will provide updates as they become available.

Components affected

Engine Yard Cloud

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 12/28/2023 04:13PM

We are happy to confirm that the affected version has been removed. If you upgraded to it while it was available, please reach out to Customer Support so that our agents may roll back your environment to a working version.

Thank you for your patience and understanding.

IDENTIFIED about 2 years ago - at 12/28/2023 11:25AM

The latest release causing the issue is withdrawn while we are looking for a fix to the observed behavior.

We are working on resolving this matter with the highest priority and will provide updates as they become available.

IDENTIFIED about 2 years ago - at 12/28/2023 09:52AM

An issue has been reported preventing deployment in the latest version of the Engine Yard v7 stack. We recommend that you refrain from upgrading when possible.

We are working on resolving this matter with the highest priority and will provide updates as they become available.

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