Outage in Engine Yard
403 Forbidden callback errors
Resolved MajorIncident Report
We are currently investigating an issue causing 403 Forbidden callback errors, which are resulting in failed Chef runs and broken deployments. Our team is actively working to identify the root cause and restore full functionality.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 08/29/2025 02:48AM
The incident has been resolved.
MONITORING
5 months ago - at 08/28/2025 04:26AM
We have successfully implemented a fix for the issue that caused errors, and our systems are now operating normally. All impacted services are fully restored, and we have verified that the issue is no longer reproducible. We will continue to closely monitor system performance and provide another update within the next 24 hours
INVESTIGATING
5 months ago - at 08/28/2025 03:15AM
We are currently investigating an issue causing 403 Forbidden callback errors, which are resulting in failed Chef runs and broken deployments. Our team is actively working to identify the root cause and restore full functionality.
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