Outage in Engine Yard

AWS Degraded – Multiple Services in US-East-1 Region

Major
October 20, 2025 - Started about 5 hours ago
Official incident page

Incident Report

AWS has confirmed increased error rates and latencies affecting multiple services in the US-EAST-1 region. The incident is currently classified as "Degraded" by AWS. You may experience slowness, timeouts, or trouble accessing some parts of platform and services. We're closely monitoring the situation and will keep you updated as AWS provides more information.
Components affected
Engine Yard ec2-us-east-1 Engine Yard ec2-us-west-1 Engine Yard Atlassian Bitbucket SSH Engine Yard CloudFlare CloudFlare APIs Engine Yard CloudFlare SJC - San Jose, California, USA Engine Yard CloudFlare IAD - Ashburn, Virginia, USA Engine Yard RubyGems.org Gem Downloads Engine Yard RubyGems.org Gem Index API Engine Yard Cloud Engine Yard Help Center Engine Yard ec2-ap-northeast-1 Engine Yard ec2-ap-southeast-1 Engine Yard ec2-ap-southeast-2 Engine Yard ec2-sa-east-1 Engine Yard ec2-us-west-2 Engine Yard Atlassian Bitbucket Git via HTTPS

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Latest Updates ( sorted recent to last )
IDENTIFIED about 5 hours ago - at 10/20/2025 11:38AM

AWS has confirmed increased error rates and latencies affecting multiple services in the US-EAST-1 region. The incident is currently classified as "Degraded" by AWS.

You may experience slowness, timeouts, or trouble accessing some parts of platform and services. We're closely monitoring the situation and will keep you updated as AWS provides more information.

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