Outage in Engine Yard
eybackup process failing
Resolved Major
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Outage Details
We are currently investigating an issue with the eybackup process.
Our team is actively working to identify the root cause and implement a fix.
Components affected
Engine Yard CloudLatest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 05/28/2025 05:09AM
This incident has been resolved.
MONITORING
12 days ago - at 05/27/2025 03:23AM
Our team has investigated and fixed the issue. If backups are still failing, please perform a Chef run and test again—this should resolve the issue.
IDENTIFIED
12 days ago - at 05/26/2025 10:26AM
We have identified the issue, and our team is working on a final fix.
INVESTIGATING
13 days ago - at 05/26/2025 05:51AM
We are currently investigating an issue with the eybackup process.
Our team is actively working to identify the root cause and implement a fix.
Latest Engine Yard outages
Server provisioning failure - Failed to boot - 23 days ago
Access to backups using the UI not available - 24 days ago
Service disruption preventing Engine Yard Cloud customers to execute certain actions affecting some AWS accounts managed by EngineYard. - over 1 year ago
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