Outage in Engine Yard

Zendesk outage

Resolved Minor
December 23, 2015 - Started over 9 years ago - Lasted over 6 years
Official incident page

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Outage Details

Zendesk are currently experiencing issues, which is resulting in problems with access to our support site https://support.cloud.engineyard.com for some customers. For emergency support please contact us via IRC or phone (https://www.engineyard.com/company/contact).
Latest Updates ( sorted recent to last )
RESOLVED over 9 years ago - at 12/24/2015 03:27AM

Zendesk has reported that all services have been restored at 12:45pm PST.

MONITORING over 9 years ago - at 12/23/2015 08:23PM

Zendesk appears to have recovered and the support site should be accessible at this time; an official all-clear is still pending. We are continuing to monitor the situation. For emergency support please contact us via IRC or phone (https://www.engineyard.com/company/contact).

INVESTIGATING over 9 years ago - at 12/23/2015 02:43PM

Zendesk are currently experiencing issues, which is resulting in problems with access to our support site https://support.cloud.engineyard.com for some customers. For emergency support please contact us via IRC or phone (https://www.engineyard.com/company/contact).

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