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Outage in Enode

Mercedes: Elevated error rate

Resolved Minor
April 15, 2026 - Started about 23 hours ago - Lasted about 1 hour

Incident Report

We are experiencing increased errors with Mercedes, which may cause issues during linking, devices to be unreachable or actions to fail. We are currently investigating the issue.
Components affected
Enode Mercedes Enode Vehicle APIs

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Latest Updates ( sorted recent to last )
MONITORING about 23 hours ago - at 04/15/2026 09:31AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 23 hours ago - at 04/15/2026 09:22AM

We have identified the issue and are working on a fix.

INVESTIGATING about 23 hours ago - at 04/15/2026 09:07AM

We are experiencing increased errors with Mercedes, which may cause issues during linking, devices to be unreachable or actions to fail. We are currently investigating the issue.

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