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Outage in Enode

Mercedes: Elevated error rate

Resolved Minor
April 15, 2026 - Started 22 days ago - Lasted about 1 hour

Incident Report

We are experiencing increased errors with Mercedes, which may cause issues during linking, devices to be unreachable or actions to fail. We are currently investigating the issue.
Components affected
Enode Vehicle APIs Enode Mercedes

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Latest Updates ( sorted recent to last )
MONITORING 22 days ago - at 04/15/2026 09:31AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 22 days ago - at 04/15/2026 09:22AM

We have identified the issue and are working on a fix.

INVESTIGATING 22 days ago - at 04/15/2026 09:07AM

We are experiencing increased errors with Mercedes, which may cause issues during linking, devices to be unreachable or actions to fail. We are currently investigating the issue.

Latest Enode outages

Delayed Device Data - about 4 hours ago
Webhook update delays - 2 days ago
MG: Elevated error rate - 10 days ago

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