Outage in Ensighten

Edge Issue

Resolved Minor
November 11, 2019 - Started about 5 years ago - Lasted over 2 years
Official incident page

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Outage Details

Interval:
11/11/2019 19:45 UTC - 11/12/2019 19:15 UTC

Issue:
Our Edge layer (used by First Party TDN, Pulse & One) experienced service degradation due to poor DNS resolution in Northern Europe. The issue pertained to our DNS provider experiencing issues in the region with their resolvers. We have worked with our DNS provider to provide adequate information and the issue has since been resolved.

Next Steps:
We are continuing to monitor for any further issues and are awaiting a full RCA from our provider.
Latest Updates ( sorted recent to last )
RESOLVED about 5 years ago - at 11/13/2019 02:53AM

Interval:
11/11/2019 19:45 UTC - 11/12/2019 19:15 UTC

Issue:
Our Edge layer (used by First Party TDN, Pulse & One) experienced service degradation due to poor DNS resolution in Northern Europe. The issue pertained to our DNS provider experiencing issues in the region with their resolvers. We have worked with our DNS provider to provide adequate information and the issue has since been resolved.

Next Steps:
We are continuing to monitor for any further issues and are awaiting a full RCA from our provider.

Latest Ensighten outages

Ensighten Service: DNS Response Degradation - over 3 years ago
Slow or Hanging Tag Commits & Publishes : 2-4-21 - almost 4 years ago
Bootstrap: Regional DNS Response Degradation - about 4 years ago
TDN Issue - about 5 years ago
Intermittent Bootstrap Issues - about 5 years ago

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