Outage in Envoy

Dashboard not loading

Resolved Major

January 31, 2024 - Started almost 2 years ago - Lasted 25 minutes
Official incident page

Incident Report

We are investigating the issue with the Envoy dashboard not loading.

Components affected

Envoy dashboard Envoy Deliveries Envoy Rooms

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 01/31/2024 06:55PM

Envoy services are operational again.

INVESTIGATING almost 2 years ago - at 01/31/2024 06:40PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 01/31/2024 06:39PM

We are investigating an issue with multiple Envoy services not loading.

INVESTIGATING almost 2 years ago - at 01/31/2024 06:30PM

We are investigating the issue with the Envoy dashboard not loading.

Latest Envoy outages

Room tablets are experiencing an outage. - 2 days ago

Some Envoy Kiosk users are unable to print badges - 16 days ago

Elevated errors on accessing the Envoy site - about 1 month ago

Slack integration for Envoy is experiencing an outage - 2 months ago

Envoy rooms devices are having an outage - 2 months ago

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