Outage in Envoy

Visitor Log may appear empty after navigating to the Invite Log

Resolved Minor
April 02, 2025 - Started 26 days ago - Lasted 34 minutes
Official incident page

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Outage Details

We are receiving some reports that when leaving the Visitor Log on the Envoy Web Dashboard, navigating to the Invite Log and then back to the Visitor Log, the Visitor Log may appear empty. Logging out of the dashboard and then back in should return normal functionality. Our teams are investigating the cause.
Components affected
Envoy dashboard
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 04/02/2025 01:30PM

The incident has been resolved and we are continuing to monitor performance.

MONITORING 26 days ago - at 04/02/2025 01:00PM

A fix has been implemented and we are monitoring performance.

INVESTIGATING 26 days ago - at 04/02/2025 12:57PM

We are receiving some reports that when leaving the Visitor Log on the Envoy Web Dashboard, navigating to the Invite Log and then back to the Visitor Log, the Visitor Log may appear empty.

Logging out of the dashboard and then back in should return normal functionality. Our teams are investigating the cause.

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