Outage in Envoy

[10/14/2025] - Rooms tablets offline and showing blank screen

Resolved Minor
October 14, 2025 - Started 1 day ago - Lasted 13 minutes
Official incident page

Incident Report

We identified an issue that caused some room tablets to go offline and display a blank screen for a brief period. The tablets should now be fully operational. If a tablet screen remains blank, please power cycle the device to restore functionality. We apologize for the inconvenience and appreciate your patience while we resolved this issue.
Components affected
Envoy Rooms
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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/15/2025 03:03AM

This incident has been resolved.

MONITORING 1 day ago - at 10/15/2025 02:51AM

We identified an issue that caused some room tablets to go offline and display a blank screen for a brief period. The tablets should now be fully operational.

If a tablet screen remains blank, please power cycle the device to restore functionality.

We apologize for the inconvenience and appreciate your patience while we resolved this issue.

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