Outage in Envoy
[10/14/2025] - Rooms tablets offline and showing blank screen
Resolved MinorIncident Report
We identified an issue that caused some room tablets to go offline and display a blank screen for a brief period. The tablets should now be fully operational.
If a tablet screen remains blank, please power cycle the device to restore functionality.
We apologize for the inconvenience and appreciate your patience while we resolved this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/15/2025 03:03AM
This incident has been resolved.
MONITORING
6 months ago - at 10/15/2025 02:51AM
We identified an issue that caused some room tablets to go offline and display a blank screen for a brief period. The tablets should now be fully operational.
If a tablet screen remains blank, please power cycle the device to restore functionality.
We apologize for the inconvenience and appreciate your patience while we resolved this issue.
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