Outage in Envoy
Elevated error rates due to AWS outage
Resolved MinorIncident Report
We are investigating elevated error rates in our platform due to an ongoing AWS incident in the us-east-1 region.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/20/2025 09:39AM
This incident has been resolved.
INVESTIGATING
1 day ago - at 10/20/2025 07:53AM
Envoy in-chat support and https://help.envoy.com are both affected by the incident.
INVESTIGATING
1 day ago - at 10/20/2025 07:39AM
We are investigating elevated error rates in our platform due to an ongoing AWS incident in the us-east-1 region.
Latest Envoy outages
Overall performance degradation due to AWS outage - about 20 hours ago
Users are not able to export Visitor logs and access Analytics on the Envoy Dashboard - about 24 hours ago
Email notifications are not being sent - 5 days ago
Some Host Notifications may not send through Email - about 1 month ago
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