Outage in Envoy

Room tablets are experiencing an outage.

Resolved Major

January 16, 2026 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Envoy dashboard Envoy Rooms

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 01/16/2026 02:43PM

The issue has been resolved. Rooms devices are up and running and Envoy dashboard is operational.

MONITORING 2 days ago - at 01/16/2026 01:43PM

A fix has been deployed, and room devices are gradually returning online.

IDENTIFIED 2 days ago - at 01/16/2026 01:21PM

Team has identified the problem and is working on the solution.

INVESTIGATING 2 days ago - at 01/16/2026 12:58PM

We are currently investigating this issue.

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