Outage in Envoy

Email notifications are not being sent

Resolved Major
October 16, 2025 - Started about 14 hours ago - Lasted 15 minutes
Official incident page

Incident Report

We are currently experiencing issues with our email service, causing email notifications to not be sent as expected. Our team is working closely to identify the root cause and restore normal functionality as soon as possible. We apologize for the inconvenience and appreciate your patience while we work on resolving this issue. For any further questions, please contact Envoy Support via hi@envoy.com.
Components affected
Envoy Email notifications
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Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 10/16/2025 05:09PM

The email service is restored

INVESTIGATING about 14 hours ago - at 10/16/2025 04:55PM

We are currently experiencing issues with our email service, causing email notifications to not be sent as expected. Our team is working closely to identify the root cause and restore normal functionality as soon as possible.

We apologize for the inconvenience and appreciate your patience while we work on resolving this issue. For any further questions, please contact Envoy Support via hi@envoy.com.

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