Outage in Envoy
App Store not loading on the Envoy Dashboard for Customers storing Visitor data in the EU database
Resolved Major
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Outage Details
We are currently investigating an issue for users with data stored in our EU data centre where the App store page is not loading on the Envoy Dashboard.
Components affected
Envoy dashboardLatest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/19/2025 04:09PM
The cause has been identified, a fix released and the incident has now been resolved.
INVESTIGATING
2 days ago - at 05/19/2025 03:36PM
We are currently investigating an issue for users with data stored in our EU data centre where the App store page is not loading on the Envoy Dashboard.
Latest Envoy outages
[04/15/2025] - Envoy Dashboard Unavailable - about 1 month ago
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[04/08/2025] - Envoy Dashboard Unavailable - about 1 month ago
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