Outage in Envoy
App Store not loading on the Envoy Dashboard for Customers storing Visitor data in the EU database
Resolved MajorIncident Report
We are currently investigating an issue for users with data stored in our EU data centre where the App store page is not loading on the Envoy Dashboard.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 05/19/2025 04:09PM
The cause has been identified, a fix released and the incident has now been resolved.
INVESTIGATING
5 months ago - at 05/19/2025 03:36PM
We are currently investigating an issue for users with data stored in our EU data centre where the App store page is not loading on the Envoy Dashboard.
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