Outage in Envoy

Push Notifications not being received for Android Users

Resolved Major
June 24, 2025 - Started about 1 month ago - Lasted 2 days
Official incident page

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Outage Details

We are currently investigating an issue where push notifications are not being received for customers on Android; we will post an additional update as soon as one is available. For any additional questions/concerns, please contact Customer Support via the live chat messenger or hi@envoy.com
Components affected
Envoy Push notifications
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/25/2025 06:55PM

A fix has been implemented in the Android mobile version 5.06.1, which is now live in the Google Play Store

INVESTIGATING about 1 month ago - at 06/24/2025 12:43AM

We are currently investigating an issue where push notifications are not being received for customers on Android; we will post an additional update as soon as one is available.

For any additional questions/concerns, please contact Customer Support via the live chat messenger or hi@envoy.com

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