Outage in Envoy

Some customer are unable to access Desks and Room settings

Resolved Major
July 31, 2025 - Started 3 months ago - Lasted 1 day
Official incident page

Incident Report

We have received some reports that some customers are unable to access Desks and Rooms settings. Desks can still be reserved by users from the Maps page. Our team are investigating at the moment.
Components affected
Envoy Rooms

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/01/2025 10:53AM

This incident has been resolved.

MONITORING 3 months ago - at 07/31/2025 03:50PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 07/31/2025 10:03AM

We have received some reports that some customers are unable to access Desks and Rooms settings. Desks can still be reserved by users from the Maps page.

Our team are investigating at the moment.

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