Outage in Envoy

Elevated errors on accessing the Envoy site

Resolved Major
December 05, 2025 - Started 10 days ago - Lasted 32 minutes
Official incident page

Incident Report

We are seeing elevated error rates on attempting to access the Envoy site. We are currently investigating issues with Cloudflare: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q We will update when we have more information.
Components affected
Envoy dashboard Envoy Visitor registration Envoy Deliveries Envoy Rooms Envoy Slack notifications Envoy Push notifications

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 12/05/2025 09:32AM

This incident has been resolved.

MONITORING 10 days ago - at 12/05/2025 09:19AM

We are seeing the site recover to full operational status.

We will continue monitoring.

MONITORING 10 days ago - at 12/05/2025 09:14AM

We are seeing some portions of the site recover.

INVESTIGATING 10 days ago - at 12/05/2025 09:09AM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 12/05/2025 09:03AM

We are seeing elevated error rates on attempting to access the Envoy site.

We are currently investigating issues with Cloudflare: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q

We will update when we have more information.

Latest Envoy outages

Slack integration for Envoy is experiencing an outage - 27 days ago
Envoy rooms devices are having an outage - about 1 month ago
Envoy Print failing to start - about 1 month ago
Email notifications are not being sent - about 1 month ago
[10-29-2025] Unable to sign in visitors via dashboard - about 2 months ago

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