Outage in Episerver

Investigating - Search & Navigation Incident - [ EUROPE] - [ EMEA15]

Resolved Minor
September 13, 2022 - Started over 2 years ago - Lasted about 12 hours
Official incident page

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Outage Details

We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the EU region, EMEA15. A subset of clients will be experiencing high latency or 5xx-errors. We will post additional updates hourly or when we have information available. Thank you for your patience.
Components affected
Episerver EMEA Region
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 09/13/2022 08:49PM

Service continues to be healthy. Our monitoring efforts remain ongoing

MONITORING over 2 years ago - at 09/13/2022 05:53PM

Service on EMEA15 remains healthy and fully operational but we will continue our monitoring efforts

MONITORING over 2 years ago - at 09/13/2022 02:50PM

We are monitoring the service to ensure it is fully restored.

MONITORING over 2 years ago - at 09/13/2022 11:18AM

We are continuing to monitor the service to ensure it is fully restored.

MONITORING over 2 years ago - at 09/13/2022 09:43AM

A fix has been implemented and we are closely monitoring the results.

IDENTIFIED over 2 years ago - at 09/13/2022 08:49AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 09/13/2022 08:37AM

We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the EU region, EMEA15.

A subset of clients will be experiencing high latency or 5xx-errors.

We will post additional updates hourly or when we have information available.

Thank you for your patience.

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