Outage in Episerver

Campaign: Degraded performance with user interface

Resolved Minor
May 28, 2024 - Started 7 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Starting around 13:48 CEST some backend servers for Campaign's user interface became overloaded. Some customers might have encountered errors or seen slow responses when editing mailings. The temporary performance degradation should have been resolved since around 14:11 CEST. We are currently investigating.
Components affected
Episerver Campaign user interface
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/28/2024 05:16PM

No further problems showed up. The incident has been resolved.

MONITORING 7 months ago - at 05/28/2024 03:52PM

A fix has been implemented. We are still monitoring.

IDENTIFIED 7 months ago - at 05/28/2024 02:58PM

The underlying problem has been identified and we are working on a fix.

INVESTIGATING 7 months ago - at 05/28/2024 12:55PM

All services run stable since 14:11 CEST.
We are still investigating the issue.

INVESTIGATING 7 months ago - at 05/28/2024 12:17PM

Starting around 13:48 CEST some backend servers for Campaign's user interface became overloaded.

Some customers might have encountered errors or seen slow responses when editing mailings.

The temporary performance degradation should have been resolved since around 14:11 CEST.

We are currently investigating.

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