Outage in Episerver
Problems Accessing Experimentation UI
Major
September 24, 2025 - Started about 3 hours ago
Official incident page
Official incident page
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Outage Details
We are currently investigating issues when trying to access to use the Experimentation application UI, and will post updates here when we have identified the problem.
Latest Updates ( sorted recent to last )
MONITORING
about 1 hour ago - at 09/24/2025 06:38PM
We are continuing to monitor the fix. During the incident, some authentication tokens were generated incorrectly, and these are stored in a cookie with a one hour expiration. If you continue to experience issues, please log out of the application, clear browser cookies, and log back in.
MONITORING
about 2 hours ago - at 09/24/2025 06:15PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 hours ago - at 09/24/2025 05:50PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 3 hours ago - at 09/24/2025 04:57PM
We are currently investigating issues when trying to access to use the Experimentation application UI, and will post updates here when we have identified the problem.
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