Outage in Episerver
Search and Navigation - Intermittent failed request for US East cluster
Resolved MinorIncident Report
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US East region, [USEA01]. A subset of clients will be experiencing high latency or 5xx-errors.
We will post additional updates hourly or when we have information available. Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 09/26/2025 03:40PM
The implemented fix has proven successful, and this incident has been confirmed resolved.
MONITORING
24 days ago - at 09/26/2025 02:05PM
We are continuing to monitor for any further issues.
MONITORING
24 days ago - at 09/26/2025 01:06PM
A fix has been implemented and we are monitoring the results. Thank you for your patience!
IDENTIFIED
24 days ago - at 09/26/2025 12:09PM
We are actively working on resolving this issue. Thank you for your patience!
IDENTIFIED
24 days ago - at 09/26/2025 11:04AM
We are continuing to work on a fix for this issue. Thank you for your patience!
IDENTIFIED
25 days ago - at 09/26/2025 10:00AM
We identified an issue and are actively working on a fix. Thank you for your patience!
INVESTIGATING
25 days ago - at 09/26/2025 09:52AM
We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US East region, [USEA01]. A subset of clients will be experiencing high latency or 5xx-errors.
We will post additional updates hourly or when we have information available. Thank you for your patience.
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