Outage in Episerver

Search & Navigation - Intermittent disturbance for a subset of US East INTE, PREP environments

Resolved Minor
December 03, 2025 - Started 6 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are having intermittent disturbance for a subset of customers INTE, PREP environments. Customers may experience increases in latency, failed requests or index operations not working. We continue with close monitoring and managing mitigating actions.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 12/03/2025 10:03PM

This incident has been resolved.

MONITORING 6 days ago - at 12/03/2025 08:16PM

Impacted cluster has returned to a green state, and we continue to monitor for further faults.

INVESTIGATING 6 days ago - at 12/03/2025 05:30PM

Investigation ongoing. Intermittent disturbance for some customers may still be realized in the INTE and PREP environments until fully resolved.

INVESTIGATING 6 days ago - at 12/03/2025 03:15PM

We are having intermittent disturbance for a subset of customers INTE, PREP environments. Customers may experience increases in latency, failed requests or index operations not working. We continue with close monitoring and managing mitigating actions.

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