Outage in Episerver

Search and Navigation US West - Unstable service performance

Resolved Minor

March 04, 2026 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US West region. A subset of clients will be experiencing high latency or 5xx-errors and failed requests. We will post additional updates hourly or when we have information available. Thank you for your patience.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/04/2026 05:19PM

Resolved. No further impacts have been observed, and all systems remain nominal.

MONITORING about 1 month ago - at 03/04/2026 02:32PM

The issue have been fixed. We identified it was a minor subset of customers impacted. We continue to monitor the service.

IDENTIFIED about 1 month ago - at 03/04/2026 02:04PM

We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US West region. A subset of clients will be experiencing high latency or 5xx-errors and failed requests.

We will post additional updates hourly or when we have information available. Thank you for your patience.

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