Outage in Episerver
Investigating – Content Recommendation Service Degradation in EMEA region
Resolved MajorIncident Report
We are currently investigating an issue affecting the Content Recommendation service in EMEA region.
Due to an API disruption, we are unable to serve recommendations at this time. Users may notice missing or unavailable recommendations across the platform.
Our team is actively investigating the issue and working to restore full functionality as quickly as possible.
We will provide updates as more information becomes available.
Thank you for your patience!
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/02/2026 12:25PM
The incident is resolved.
MONITORING
3 days ago - at 06/02/2026 10:45AM
We continue to monitor the service.
MONITORING
3 days ago - at 06/02/2026 08:51AM
A fix has been implemented and we are closely monitoring the results.
INVESTIGATING
3 days ago - at 06/02/2026 07:48AM
We are currently investigating an issue affecting the Content Recommendation service in EMEA region.
Due to an API disruption, we are unable to serve recommendations at this time. Users may notice missing or unavailable recommendations across the platform.
Our team is actively investigating the issue and working to restore full functionality as quickly as possible.
We will provide updates as more information becomes available.
Thank you for your patience!
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