Outage in Equinix Metal

Device Provisioning Issue in NY

Resolved Minor
July 28, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue affecting provisioning in NY5 and NY7. Provisioning in NY5 and NY7 may fail or time out while we resolve the problem. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/28/2023 05:37PM

This incident has been resolved.

MONITORING over 2 years ago - at 07/28/2023 04:50PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 07/28/2023 04:42PM

We have identified the issue and are implementing a fix at this time.

INVESTIGATING over 2 years ago - at 07/28/2023 03:56PM

We are currently investigating an issue affecting provisioning in NY5 and NY7. Provisioning in NY5 and NY7 may fail or time out while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

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