Outage in Equinix Metal

Primary and Secondary Metal port impacted

Resolved Minor

November 14, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have experienced a fault impacting Shared Fabric interconnections in the Frankfurt metro. This issue affected both primary and secondary virtual circuits for some customers. If you have any questions or need assistance, please contact us at support@equinixmetal.com.

Components affected

Equinix Metal Network Equinix Metal FR2

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/14/2025 12:51PM

This incident has been resolved.

MONITORING 3 months ago - at 11/14/2025 12:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 11/14/2025 12:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 11/14/2025 12:05PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 11/14/2025 12:04PM

We have experienced a fault impacting Shared Fabric interconnections in the Frankfurt metro. This issue affected both primary and secondary virtual circuits for some customers.
If you have any questions or need assistance, please contact us at support@equinixmetal.com.

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