Outage in Equinix Metal

Primary and Secondary Metal port impacted

Resolved Minor
November 14, 2025 - Started 5 days ago - Lasted about 1 hour
Official incident page

Incident Report

We have experienced a fault impacting Shared Fabric interconnections in the Frankfurt metro. This issue affected both primary and secondary virtual circuits for some customers. If you have any questions or need assistance, please contact us at support@equinixmetal.com.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 11/14/2025 12:51PM

This incident has been resolved.

MONITORING 5 days ago - at 11/14/2025 12:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 days ago - at 11/14/2025 12:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 days ago - at 11/14/2025 12:05PM

We are continuing to investigate this issue.

INVESTIGATING 5 days ago - at 11/14/2025 12:04PM

We have experienced a fault impacting Shared Fabric interconnections in the Frankfurt metro. This issue affected both primary and secondary virtual circuits for some customers.
If you have any questions or need assistance, please contact us at support@equinixmetal.com.

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