A fabric circuit failure in the FR Metro region affected the FR2 component for 40.3 hours due to maintenance work. Customers with only primary ports experienced service disruption, while those with both primary and secondary services lost redundancy but maintained connectivity. The issue was resolved after working with the fiber provider to fully restore services.
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This incident has been resolved.
We are currently working with our fiber provider to fully restore services. Customers with only primary ports at this time are impacted. Any customers with primary and secondary services will experience loss of redundancy
The issue has been identified and a fix is being implemented.
This is related to Maintenance of EQX CHG0125681.
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