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Outage in Equinix Metal

PA Primary Shared Interconnection Connectivity Issue

Resolved Minor
June 24, 2026 - Started 23 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Equinix Metal experienced a fault affecting Shared Fabric interconnections in the Paris metro, traced to an Equinix cooling incident (INC0251416). Redundant customers saw impact only on secondary virtual circuits while primaries remained operational, whereas non-redundant customers faced mixed disruption to their virtual circuits. A fix was implemented and the incident was fully resolved within approximately two hours.

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Paris metro. Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits. Please reach out at support@equinixmetal.com with any questions.
Components affected
Equinix Metal Network

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 06/25/2026 02:08AM

This incident has been resolved.

MONITORING 23 days ago - at 06/25/2026 01:22AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 23 days ago - at 06/25/2026 12:14AM

This is related to Equinix cooling incident INC0251416

INVESTIGATING 23 days ago - at 06/25/2026 12:11AM

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Paris metro.

Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits.

Please reach out at support@equinixmetal.com with any questions.

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