Equinix Metal experienced a fault affecting Shared Fabric interconnections in the Paris metro, traced to an Equinix cooling incident (INC0251416). Redundant customers saw impact only on secondary virtual circuits while primaries remained operational, whereas non-redundant customers faced mixed disruption to their virtual circuits. A fix was implemented and the incident was fully resolved within approximately two hours.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
This is related to Equinix cooling incident INC0251416
Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Paris metro.
Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits.
Please reach out at support@equinixmetal.com with any questions.
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